Rockwood Online Ordering

HeavyG

I had a delivery today (FedEx said tomorrow but delivered it today). The box was clearly tumbled around a bit was still in decent shape. The handles were shite tho - grip, lift...riiiiippp.

A couple loops of plastic strapping would have been better than bothering with handles. But it appears that your new boxes may be up to the task.

tarheelmatt

HeavyG said:

I had a delivery today (FedEx said tomorrow but delivered it today). The box was clearly tumbled around a bit was still in decent shape. The handles were shite tho - grip, lift...riiiiippp.

A couple loops of plastic strapping would have been better than bothering with handles. But it appears that your new boxes may be up to the task.

I'm assuming you bought this as gift though.  

stlcharcoal

HeavyG said:

I had a delivery today (FedEx said tomorrow but delivered it today). The box was clearly tumbled around a bit was still in decent shape. The handles were shite tho - grip, lift...riiiiippp.

A couple loops of plastic strapping would have been better than bothering with handles. But it appears that your new boxes may be up to the task.

The new box handholds, like the new box, held up.  Should have then and start shipping in them later this week or early next week.

HeavyG

tarheelmatt said:

HeavyG said:

I had a delivery today (FedEx said tomorrow but delivered it today). The box was clearly tumbled around a bit was still in decent shape. The handles were shite tho - grip, lift...riiiiippp.

A couple loops of plastic strapping would have been better than bothering with handles. But it appears that your new boxes may be up to the task.

I'm assuming you bought this as gift though.  

Of course.

Too fancy for my tastes.

DMW

stlcharcoal said:

BFCM17EGGHEAD for 10% off now through Monday night.

Well, now that I know how much lump the XXL consumes, I ordered another three pack. Not a rush order, so move me to the back of the line if you're busy with other orders.

stlcharcoal

DMW said:

stlcharcoal said:

BFCM17EGGHEAD for 10% off now through Monday night.

Well, now that I know how much lump the XXL consumes, I ordered another three pack. Not a rush order, so move me to the back of the line if you're busy with other orders.

Thanks man.....It'll go out tomorrow.  We came in on Friday and preloaded a BUNCH of boxes so all we had to do was slap the label on them today.

egginNthefreeworld

Is this deal still going on the RW?

g8golfer

@stlcharcoal picked up my first bag of RW at Ace Hardware this morning. Going to give it a test tonight. Making some burgers and chicken tonight. 

lkapigian

I'm In-Ordered my 3 looking forward to giving it a Try thank you @stlcharcoal

kweitz

Mine arrived a few weeks ago, before the new boxes I guess. The box wasn't treated as kindly as I was hoping. Opened first bag today, and the lump is OK. In size on par with RO

kweitz

Actually, there is a lot of dust in the bag. I guess the delivery guy in brown shorts does not use lump!

stlcharcoal

New boxes started shipping today......let me know how they do.

nutshellml

@stlcharcoal

Rainbow Ace Hardware in NYC said they don't carry it.

Ended up buying directly from the site

stlcharcoal

nutshellml said:

@stlcharcoal

Rainbow Ace Hardware in NYC said they don't carry it.

Ended up buying directly from the site

Ok, I pulled them from our site.  I don't know why they are saying that--they've had it in their store before--several times.  They can still special order it (like they have done before), it just sounds like the person you talked to didn't want to do it.

We'll soon start shipping to Curto's Appliances and Grills in Yonkers.  Not sure if that helps.  I'm sure it's a lot further away than it sounds.

nutshellml

stlcharcoal said:

nutshellml said:

@stlcharcoal

Rainbow Ace Hardware in NYC said they don't carry it.

Ended up buying directly from the site

Ok, I pulled them from our site.  I don't know why they are saying that--they've had it in their store before--several times.  They can still special order it (like they have done before), it just sounds like the person you talked to didn't want to do it.

We'll soon start shipping to Curto's Appliances and Grills in Yonkers.  Not sure if that helps.  I'm sure it's a lot further away than it sounds.

Thanks, I ordered 3 bags directly from your site. That should hold me over for a while and I'll recheck locally.  As fyi - reason for ordering (this is my first time) is based on this forum.

Kent8621

I found rockwood due to this site and have made the permanent switch.  I had several bags of royal oak stockpiled in the garage and sold them to a neighbor for $5 and used the money to buy some more rockwood.  they are building a new ace hardware near by, @stlcharcoal any chance you can help push them to carry it?

stlcharcoal

Kent8621 said: 

I found rockwood due to this site and have made the permanent switch.  I had several bags of royal oak stockpiled in the garage and sold them to a neighbor for $5 and used the money to buy some more rockwood.  they are building a new ace hardware near by, @stlcharcoal any chance you can help push them to carry it?

Yes!  They should automatically be carrying it.  We're on the initial stocking plannogram or whatever they call it.  The corporate has the best selling products in the initial deliveries.  Unless the store doesn't specifically removes it from restock it after they sell the first 5 bags or whatever the allowance is, then it should remain in stock for all new stores.  That's what they tell me at least......

stlcharcoal

nutshellml said:

stlcharcoal said:

nutshellml said:

@stlcharcoal

Rainbow Ace Hardware in NYC said they don't carry it.

Ended up buying directly from the site

Ok, I pulled them from our site.  I don't know why they are saying that--they've had it in their store before--several times.  They can still special order it (like they have done before), it just sounds like the person you talked to didn't want to do it.

We'll soon start shipping to Curto's Appliances and Grills in Yonkers.  Not sure if that helps.  I'm sure it's a lot further away than it sounds.

Thanks, I ordered 3 bags directly from your site. That should hold me over for a while and I'll recheck locally.  As fyi - reason for ordering (this is my first time) is based on this forum.

I saw it boxed up and on the pallet for pick up tomorrow.  Sorry it didn't go out today.....fedex man came really early today.  Thanks for the order.

stlcharcoal

Btw, tonight is the last night to enter for our giveaway with Lanes, Smokeware, and Kick Ash Basket on Instagram.....win a bunch of free stuff. 

Kent8621

stlcharcoal said:

Btw, tonight is the last night to enter for our giveaway with Lanes, Smokeware, and Kick Ash Basket on Instagram.....win a bunch of free stuff. 

I entered if that helps you pick me .  kidding but thank you for doing these type of giveaways, its nice to see.

EGGjlmh

stlcharcoal said:

Kent8621 said: 

I found rockwood due to this site and have made the permanent switch.  I had several bags of royal oak stockpiled in the garage and sold them to a neighbor for $5 and used the money to buy some more rockwood.  they are building a new ace hardware near by, @stlcharcoal any chance you can help push them to carry it?

Yes!  They should automatically be carrying it.  We're on the initial stocking plannogram or whatever they call it.  The corporate has the best selling products in the initial deliveries.  Unless the store doesn't specifically removes it from restock it after they sell the first 5 bags or whatever the allowance is, then it should remain in stock for all new stores.  That's what they tell me at least......

I was thinking that you had mentioned that we would be able to go to acehardware.com and order RW ship to store.  I have frequently been checking their site and haven't seen RW there yet???

nutshellml

stlcharcoal said:

Btw, tonight is the last night to enter for our giveaway with Lanes, Smokeware, and Kick Ash Basket on Instagram.....win a bunch of free stuff. 

Figured it out....
Where  / how to enter?

stlcharcoal

EGGjlmh said:

stlcharcoal said:

Kent8621 said: 

I found rockwood due to this site and have made the permanent switch.  I had several bags of royal oak stockpiled in the garage and sold them to a neighbor for $5 and used the money to buy some more rockwood.  they are building a new ace hardware near by, @stlcharcoal any chance you can help push them to carry it?

Yes!  They should automatically be carrying it.  We're on the initial stocking plannogram or whatever they call it.  The corporate has the best selling products in the initial deliveries.  Unless the store doesn't specifically removes it from restock it after they sell the first 5 bags or whatever the allowance is, then it should remain in stock for all new stores.  That's what they tell me at least......

I was thinking that you had mentioned that we would be able to go to acehardware.com and order RW ship to store.  I have frequently been checking their site and haven't seen RW there yet???

Yeah, still waiting...... 

Big company, stuff takes time when you're the little guy.

EGGjlmh

stlcharcoal said:

EGGjlmh said:

stlcharcoal said:

Kent8621 said: 

I found rockwood due to this site and have made the permanent switch.  I had several bags of royal oak stockpiled in the garage and sold them to a neighbor for $5 and used the money to buy some more rockwood.  they are building a new ace hardware near by, @stlcharcoal any chance you can help push them to carry it?

Yes!  They should automatically be carrying it.  We're on the initial stocking plannogram or whatever they call it.  The corporate has the best selling products in the initial deliveries.  Unless the store doesn't specifically removes it from restock it after they sell the first 5 bags or whatever the allowance is, then it should remain in stock for all new stores.  That's what they tell me at least......

I was thinking that you had mentioned that we would be able to go to acehardware.com and order RW ship to store.  I have frequently been checking their site and haven't seen RW there yet???

Yeah, still waiting...... 

Big company, stuff takes time when you're the little guy.

No problem, I understand!

Sundazes

After testing a bag for the bird on Thanksgiving, color me impressed. Might be a permanent switch from FOGO.  just ordered 3 bags. Couldn't find the place to put in a code for a discount though....

stlcharcoal

Sundazes said:

After testing a bag for the bird on Thanksgiving, color me impressed. Might be a permanent switch from FOGO.  just ordered 3 bags. Couldn't find the place to put in a code for a discount though....

Got it!  No discounts active right now, so that's probably why there wasn't a box.

bigegger

Thanks for the post.
Went to my local Ace hardware for the first time ever and bought 2 bags of Rockwood and found out they carry BGE products too.
Ive been using BGE and Royal Oak lump and I am a firm believer that Rockwood lump will be my go-to lump. Lesser contaminants, lesser dust and small chunks, burns cleaner and lesser ash.  BGE and RO lump is not too far less a quality but when the price of RO at my local walmart can not be beaten too bad walmart only carries RO from spring to summer

bigegger

Thanks for the post.
Went to my local Ace hardware for the first time ever and bought 2 bags of Rockwood and found out they carry BGE products too.
Ive been using BGE and Royal Oak lump and I am a firm believer that Rockwood lump will be my go-to lump. Lesser contaminants, lesser dust and small chunks, burns cleaner and lesser ash.  BGE and RO lump is not too far less a quality but when the price of RO at my local walmart can not be beaten too bad walmart only carries RO from spring to summer

fishepa

Just placed an order of 3 bags.  Woo!

blasting

I'm as big a fan as anyone, but the staying power of this thread is surprising.