Rockwood Online Ordering

stlcharcoal

maso said:

But com on, tell me you’re immediately OK with a $5-6 per bag increase from what we were paying? Is it still worth it for most people? More than likely. Is it more than most of us were expecting? Also more than likely 

I don't presume to know what you personally value your charcoal at, but I know what it's worth/costs me.......and down to the penny what it costs me to move it through the supply chain.  The shipping is more expensive than the finished product in the bag.  We also not trying to sell you other stuff at a higher margin, hoping to offset the low margin charcoal.

Presuming Firecraft's price set the market is incorrect......evidence being they are now out of the market.  Even when they raised the price it still didn't work, and they're now out of the retail market completely.  You can thank Amazon.com, thus FedEx/UPS dim-weights that started a few years ago.  Luckily Firecraft was owned and run by a very smart guy that knew when to refocus the company.  Whereas Kodak, Blackberry, AOL, etc rode the sinking ship and never really came back.

There are plenty of other lower cost charcoals out there, with a much better distribution network than ours.  This is what it costs to get it to your doorstep.  If you can get it from CGS or somewhere else for cheaper, PLEASE get it there--it's a hell of a lot easier for us to ship a dozen pallets down there than it is to screw around with putting individual bags in boxes.

Uber Eats, local grocery delivery, etc.....all kinds of companies are offering home delivery for a premium, and people pay for than convenience.  None of the restaurants, groceries, etc are really making more money off the deal, they're just retaining customers and maybe gaining a few. 

Tony_T

SeanP said:

Firecraft was selling it for $24.95, free shipping over $100.

My last 3 purchases at Firecraft was @ 21.95

ROCKWOOD 20LB BAG LUMP CHARCOAL

5 at $21.95

Still, with the 10% discount this weekend, its a good deal @ Rockwood @ $24.25
(Wish I had the room for more that the 3 bags I ordered)

Ozzie_Isaac

My last house I had storage a plenty.  Buying bulk was not a big deal and worth the savings.  My new house lacks storage for charcoal.  Having a steady supply available at the click of a button is worth it.  I think of it as @stlcharcoal paying to store it for me.

stlcharcoal

Tony_T said:

SeanP said:

Firecraft was selling it for $24.95, free shipping over $100.

My last 3 purchases at Firecraft was @ 21.95

ROCKWOOD 20LB BAG LUMP CHARCOAL

5 at $21.95

Still, with the 10% discount this weekend, its a good deal @ Rockwood @ $24.25
(Wish I had the room for more that the 3 bags I ordered)

They raised it to $24.95 mid-summer 2017.  But it had been at $21.95 for nearly three years prior to that.....with 'free' shipping.  And that's pretty good considering the freight to get it there kept going up, and with FedEx's 4.9% increase each year.  Everybody should be thankful of how cheap you got it all those years.  Truth be told, when we needed to ship sample bags, replacement bags, or sponsor a blogger with a few, I would get on their website and buy them with my credit card--it was cheaper to buy my own charcoal back at retail, than it was to box and ship it myself.

stlcharcoal

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

DMW

stlcharcoal said:

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

One of those is mine, take extra special care of it.

theyolksonyou

+1

bgebrent

+7

HeavyG

DoubleEgger said:

Compared to the cost of what goes on the cooking grid, what goes under it is a pittance. 

Agreed. Why, when I'm cooking a few hundred dollars of Wagyu beef I just go ahead and load up the binchotan!

http://www.korin.com/Kishu-White-Binchotan-Otsukomaru_3?sc=56&category=17860587

Ozzie_Isaac

DMW said:

stlcharcoal said:

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

One of those is mine, take extra special care of it.

I will pay you $50 if you find @DMW order and just send him 3 bags of fines.

DMW

Ozzie_Isaac said:

DMW said:

stlcharcoal said:

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

One of those is mine, take extra special care of it.

I will pay you $50 if you find @DMW order and just send him 3 bags of fines.

caliking

Ozzie_Isaac said:

I will pay you $50 if you find @DMW order and just send him 3 bags of fines.

caliking

Ozzie_Isaac said:

My last house I had storage a plenty.  Buying bulk was not a big deal and worth the savings.  My new house lacks storage for charcoal.  Having a steady supply available at the click of a button is worth it.  I think of it as @stlcharcoal paying to store it for me.

I suppose you're the kind of guy who thinks that cars should be parked in the garage. Pffffftttt.

caliking

stlcharcoal said:

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

I don't believe this... NO BUBBLE WRAP?!!?

theyolksonyou

caliking said:

stlcharcoal said:

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

I don't believe this... NO BUBBLE WRAP?!!?

The bubble wrap is in the bags. Each piece is individually wrapped @caliking   Duh

jeponline

Tony_T said:

SeanP said:

Firecraft was selling it for $24.95, free shipping over $100.

My last 3 purchases at Firecraft was @ 21.95

ROCKWOOD 20LB BAG LUMP CHARCOAL

5 at $21.95

Still, with the 10% discount this weekend, its a good deal @ Rockwood @ $24.25
(Wish I had the room for more that the 3 bags I ordered)

My last order at firecraft when it was still 21.95 per bag came out to 79.84 because I only ordered 3 bags and had to pay shipping. A 3 bag order yesterday was 80.85 pre discount. I’m fine with the 1.01 increase for my 3 bag order. 

Tony_T

That's why I ordered 5, for the free shipping! (my storage is tight, the xtra 2 bags was tough to store)
Anyway, as I've said, I'm grateful that Rockwood is doing on-line ordering (got 3 bags yesterday! )

SSQUAL612

I've been wanting to try this lump so just ordered 3 bags.   

ColtsFan

Am I the only one wishing @stlcharcoal made their smoking chunks available online too? 

jlsm

Thank you, @stlcharcoal. 

Stoogie

stlcharcoal said:

Hans61 said:

So what’s better ordering (Edit: online) or buying at ace. My ace is 30min away but I’m in the area often 

Question is, how much is your time worth?  

THIS.  I would drive 36 miles round trip to the closest store to me to get RW.  Total time invested in getting it, after I browsed the store for a few minutes would be over an hour.  

Additionally, by buying direct from @stlcharcoal I'm cutting out someone handling the bags an extra time or three.  If that means I'm coughing up an extra $5-$6, so be it.  I cough up an extra $5-$6 PER POUND when I order a SRF brisket.

HoustonEgger

stlcharcoal said:

I went in and got about a half of the orders boxed this afternoon.  Hopefully we'll have the rest finished tomorrow.  No way FedEx is coming to get all these on their route, so they'll get dropped off at the main hub.

@stlcharcoal if you call FedEx ahead of time and alert them to an over-sized shipping day, they will send a bigger truck for you. Least that's what works for us on big shipping days

stlcharcoal

ColtsFan said:

Am I the only one wishing @stlcharcoal made their smoking chunks available online too? 

Yeah, probably by the case (8 bags) and we'll mix cases (4+4).  It's on the list of things, but need to get this up and running smoothly first.

Stoogie said:

Additionally, by buying direct from @stlcharcoal I'm cutting out someone handling the bags an extra time or three.  

Maybe....but how many more bag handlers in the middle.  No doubt it travels better on a pallet than in a box.  But we'll see.

HoustonEgger said:

@stlcharcoal if you call FedEx ahead of time and alert them to an over-sized shipping day, they will send a bigger truck for you. Least that's what works for us on big shipping days

Yeah I called my rep to see about that.  Waiting to hear back.  Otherwise, no biggie--it's only 20 minutes and then it's on my schedule and not theirs.

BizGreenEgg

hey @stlcharcoal Any idea why I can't seem to find Rockwood on the ACE website to order to our local store?  I tried name search and the SKU# you provided and it can't locate it.

MaskedMarvel

Very happy for
this news..

ColtsFan

BizGreenEgg said:

hey @stlcharcoal Any idea why I can't seem to find Rockwood on the ACE website to order to our local store?  I tried name search and the SKU# you provided and it can't locate it.

Call the local store and give them the SKU. They will have it on their next order

stlcharcoal

BizGreenEgg said:

hey @stlcharcoal Any idea why I can't seem to find Rockwood on the ACE website to order to our local store?  I tried name search and the SKU# you provided and it can't locate it.

That should be on their website as soon as this Thursday.....that's when it's supposed to be unrestricted/nationwide.  For now, you'll have to ask the store to order it (which any store except CA, AZ, and NV can do today.)  After Thursday, it should be everybody.  Stay tuned.

Pondergary

We all may complain but we'll still buy it, it's still the best!  BUT watch out when you buy from ACE because they throw the bags off the truck making smaller pieces.  I did a long cook with an 8lb Butt and had to add more a couple of times.

One thing with Firecraft they were BIG Chunks.

RajunCajun

FYI, on Sunday I found KSCO Supply, through Walmart.com, selling two bags for $52.22 with free shipping.  I placed the order and felt like an idiot today when I noticed the picture showed the front and rear of the bag and that I had paid $52.22 for one 20# bag.  Cancelled (luckily) the order and just signed up for three bags from STL.  Wisdom never comes easy!

milesvdustin

Im gonna get some binchotan and grill some ball park hot dogs like a boss