OT Mattress Replacement Time OT

TTC said:

lkapigian said:

U_tarded said:

butt_juice said:

@lkapigian you're probably not too far off base with that research...Many companies do have plenty of hoops to jump through for warranties!

I told the sales rep that I would be building my own base, he didn't mention anything about that voiding a warranty, but he may not know the ins-and-outs of that. 

I used to work for a sister company of Denver mattress.  You should be fine, platform beds typically fall in an approved base for them as long as there is sufficient support.  What @ikapigian is probably experiencing is with the box spring foundations.  They don’t like people reusing old ones on a new mattress.  

Also @ikapigian Ashley Homestores are franchise owned, a quick call to the corporate HQ would probably get this solved.  Just like egg dealers Ashley stores can be great or horrible. 

Thanks @u_tarded I may do that if needed....when the "Tech"left he said that it should be an exchange no problem, but will see. 

+1 about taking it to corporate Ashley if not resolved with store. I’m in the industry, and their profit model is franchising and financing which is a separate discussion, but the Wanek family are good people and they will protect their brand and always take care of their customers

The Cen-Tex Smoker said:

blind99 said:

OH MAN!  I paid a bunch of money for what was supposed to be a really good king size mattress.  suffered for a few years and wife finally said enough is enough.  our shoulders were in pain.

walking through costco, we saw their $600 king size foam mattress.  I figured if it's terrible I could return it.

it is the best nights sleep i've ever had.  i routinely sleep through the night now, no waking up.  the top is soft enough that you feel cushioned, but not so soft that you can't roll over.  

only problem is it was heavy as heck, and so was my king mattress.  delivery, set up, and removal are a PITA that I would have paid to avoid.

Not sure how long you have had that mattress but the reason I'm following this thread is to get rid of mine asap. We loved it when we first got it but we both noticed it becoming uncomfortable around the same time. I've had it about a year now and it's totally worn out. you can clearly feel the difference in the firmness at the bottom (where our feet are) as opposed to where our body weight has been. We flipped it around and it was like night and day.  We still both feel like we have been in a car wreck every morning. Cannot get rid of it fast enough.