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Thermapen probe tip bent

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Angela
Angela Posts: 543
in Off Topic
I have no idea how it happened, we've owned it for almost 10 years but our classic Thermapen probe tip all of a sudden is bent at a 30 degree angle. It's kind of a pain for some applications. Anyone know if the probe part is replaceable? 
Egging on two larges + 36" Blackstone griddle
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  • HeavyG
    HeavyG Posts: 10,344
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    Probably not user replaceable. Thermoworks might be able to replace it for a fee that is less than the price of a new one. Contact them.
    “Reality is that which, when you stop believing in it, doesn't go away.” ― Philip K. Diçk




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  • YukonRon
    YukonRon Posts: 16,989
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    I would definitely contact Thermoworks. My battery lid for my pen got damaged while trying to open it the first time. I sent it in, they fixed and recalibrate, sent it back with a pack of jellybeans, only cost was postage.
    It was a couple years old at that point.
    "Knowledge is Good" - Emil Faber

    XL and MM
    Louisville, Kentucky
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  • OhioEgger
    OhioEgger Posts: 901
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    Didn't anyone tell you not to probe the meat until AFTER it had thawed?
     =) 


    Seriously, look at it as a chance to upgrade to the newer model. Probably at a discount.
    Cincinnati, Ohio. Large BGE since 2011. Still learning.
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  • Angela
    Angela Posts: 543
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    All good points, I'll try calling them next week. 
    Egging on two larges + 36" Blackstone griddle
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  • The Cen-Tex Smoker
    The Cen-Tex Smoker Posts: 22,961
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    They will rebuild the whole thing for you at a very fair price when you send it in. I have had mine rebuilt twice- once on them and once on me. I want to say it was like $35 but it has been several years. They have great service. I got to pick a new case and everything. You'll have a brand new unit when it comes back
    Keepin' It Weird in The ATX FBTX
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  • The Cen-Tex Smoker
    The Cen-Tex Smoker Posts: 22,961
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    I posted it on here somewhere. I'll see if I can find it. But call or email them and you will be off and running in no time. 
    Keepin' It Weird in The ATX FBTX
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  • The Cen-Tex Smoker
    The Cen-Tex Smoker Posts: 22,961
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    I just checked my emails- It was $25 for the whole rebuild, including a new case.  Great service. They emailed me every step of the way and had it back in like 10 days from day I sent it. Send them an email to get started, they will assign you a case manager and that person will be with you every step of the way. 
    Keepin' It Weird in The ATX FBTX
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  • blind99
    blind99 Posts: 4,971
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    The Cen-Tex Smoker said:
    They will rebuild the whole thing for you at a very fair price when you send it in. I have had mine rebuilt twice- once on them and once on me. I want to say it was like $35 but it has been several years. They have great service. I got to pick a new case and everything. You'll have a brand new unit when it comes back
    What?! A piece of consumer electronics that can be serviced and not just thrown away? Next someone will say you can fix a microwave by replacing the magnetron. 
    Chicago, IL - Large and Small BGE - Weber Gasser and Kettle
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