Firecraft's response to the Rockwood condition and my answer.

stlcharcoal

Eggingaround said:

@stlcharcoal is the Mckinney, TX Ace Hardware able to get it 75069? 

Yes.  I don't know if they have it in stock, but they are in the distribution region and have ordered bags in the past.  If you stop by there, can you let me know if they're stocking it?

Eggingaround

Thanks @stlcharcoal  I'll be over that way today and I'll let you know.

buzd504

bhedges1987

stlcharcoal said:

thetrim said:

I want rockwood in Tampa.  I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772.  Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.)  Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Time to bring it to the west lakes in the KC area!

stompbox

buzd504 said:

All Kingsford briquettes right?

theyolksonyou

Cowboy 

bhedges1987

So, how did the first cook with it turn out?  Or did I look over where you said?

pasoegg

buzd504 said:

mine came last week and looked the same...no damage and no dust in box....very happy with firecraft and my Rockwood

HeavyG

buzd504 said:

How many bags did you order there?

I see a lot of people just ordering 5 bags to get the free shipping but I'd rather order enough so that each box is firmly packed and less likely to shift all around.

So if I needed to order 7, 8, 9 bags or whatever to ensure each box is full  I'm down with that.

lousubcap

Don't know about the above, but I see three well packed Rockwood bags per pictured box.  Thus my standard order is for 6 bags-FWIW.
Edit:  most shipments are 5 Rockwood and 1 bag of Basques Maple lump.  

Mosca

bhedges1987 said:

So, how did the first cook with it turn out?  Or did I look over where you said?

Not sure if you're asking me; I won't have a chance to use it for at least another week or two. Although I was ticked off when I saw it, when I calmed down I decided it wasn't right to assess a product that is meant to be burned by the way it looked; it should be judged by the way it burns. When I get a chance, I will absolutely add to the discussion.

AmericanFlannel

HeavyG said:

stlcharcoal said:

thetrim said:

I want rockwood in Tampa.  I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772.  Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.)  Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

So am I reading that right - ANY Ace in Virginia will be able to get Rockwood into the store using that SKU#?

If you are in Northern VA, Dizzy Pig in Manassas sells Rockwood. All I use anymore.

annjamaican

Very good. I am happy you sought to remedy the situation with them. If you believe the lump was bad, you should have accepted the refund. I am sure there are a lot of people who take advantage of retailers' return policy but that shouldn't prevent you from accepting justice for yourself.

Happy cooking.

HeavyG

AmericanFlannel said:

HeavyG said:

stlcharcoal said:

thetrim said:

I want rockwood in Tampa.  I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772.  Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.)  Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

So am I reading that right - ANY Ace in Virginia will be able to get Rockwood into the store using that SKU#?

If you are in Northern VA, Dizzy Pig in Manassas sells Rockwood. All I use anymore.

I'm in Hampton Roads not NOVA. My daughter lives in Richmond and she has brought me a few bags that are available from a sausage store there. They only sell 10b pound bags tho for $15 each.  Rockwood is decent stuff but I didn't think it was worth that price.

Firecraft pricing is more attractive. But if I can get them on occasion from my neighborhood Ace I might be interested.

On the other hand, I'm quite content with Royal Oak but I do like to have a bag or two of other makes on hand just becuz.

buzd504

HeavyG said:

buzd504 said:

How many bags did you order there?

I see a lot of people just ordering 5 bags to get the free shipping but I'd rather order enough so that each box is firmly packed and less likely to shift all around.

So if I needed to order 7, 8, 9 bags or whatever to ensure each box is full  I'm down with that.

3 bags of Rockwood (1 box), 5 bags of Basques (2/3 in two boxes).  The box with 2 bags had air-filled plastic padding to fill it out.  All bags were in excellent condition.

chrisc133

Jeremiah said:

stlcharcoal said:

thetrim said:

I want rockwood in Tampa.  I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772.  Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.)  Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Unless you live in western SC and your closest Ace is over an hour away. Then you resort to "underground" Rockwood dealers. Lol

Or you make a trip over to the Evans, GA ACE across the river

HeavyG

buzd504 said:

HeavyG said:

buzd504 said:

How many bags did you order there?

I see a lot of people just ordering 5 bags to get the free shipping but I'd rather order enough so that each box is firmly packed and less likely to shift all around.

So if I needed to order 7, 8, 9 bags or whatever to ensure each box is full  I'm down with that.

3 bags of Rockwood (1 box), 5 bags of Basques (2/3 in two boxes).  The box with 2 bags had air-filled plastic padding to fill it out.  All bags were in excellent condition.

Thanks.

SmokyBear

I've been looking for a new 'go to' lump after OO went out of business..

Tried Rockwood from Firecraft some time ago.

TINY (and I mean tiny) pieces and lots of dust.  5 bags of it.  A hundred bucks of tiny pieces and dust.

I really miss OO.  I ordered that also from Firecraft and it was totally different.  Lots of good sized pieces.

To those who say "it burns the same" - that's not the case when you have a Mini, and a bunch of tiny holes in the grate.

I need reasonably big pieces for the bottom and can't find that consistently with ANY lump (aside from FOGO, LOL) since OO went out of biz.  (Even my favorite RO is hit and miss - some bags are great, some total junk.  Really annoying to play "lump lotto" all the time).

Rockwood seems like an OK lump but I was really disappointed by the shipment from Firecraft.  It was literally "bags thrown in a box" and shipped..ZERO packaging.  No wonder it arrived beat to heck and nothing but tiny pieces and dust.

Hopefully they are shipping better nowdays.  If not, they need to get on it and start adding some basic packing material to prevent the lump from getting blasted to smithereens in shipping.

The Cen-Tex Smoker

I found this in my rockwood bag from firecraft today. This is an outrage!

Mosca

annjamaican said:

Very good. I am happy you sought to remedy the situation with them. If you believe the lump was bad, you should have accepted the refund. I am sure there are a lot of people who take advantage of retailers' return policy but that shouldn't prevent you from accepting justice for yourself.

Happy cooking.

Thank you. But the truth is that I don't believe the lump is bad. I don't know anything about it other than its appearance, and I'm not hanging it on the wall in a frame. Once I calmed down I agreed with those who were criticizing my rashness, and I will use it before I judge it. I only want a refund if the product doesn't perform, and I don't know whether it does or not. 

I got a lot of sh*t on my plate right now. Mary Joan's chemo has gone badly, I have to sue the guy who built our deck two years ago because it is sinking, and we have carpenter ants and can't find the nest. I am holding it all together on the crap that matters. The charcoal got a bit out of hand. Stuff happens.

stlcharcoal

HeavyG said:

I'm in Hampton Roads not NOVA. My daughter lives in Richmond and she has brought me a few bags that are available from a sausage store there. They only sell 10b pound bags tho for...  

JM Stock in Richmond now has 20# bags.

Either way, any Ace Hardware around you can order the 20# bags and have them in a few days. 

bhedges1987

stlcharcoal said:

HeavyG said:

I'm in Hampton Roads not NOVA. My daughter lives in Richmond and she has brought me a few bags that are available from a sausage store there. They only sell 10b pound bags tho for...  

JM Stock in Richmond now has 20# bags.

Either way, any Ace Hardware around you can order the 20# bags and have them in a few days. 

Just around him? Or any one? KC area?

Navymom

 I got a lot of sh*t on my plate right now. Mary Joan's chemo has gone badly, I have to sue the guy who built our deck two years ago because it is sinking, and we have carpenter ants and can't find the nest. I am holding it all together on the crap that matters. The charcoal got a bit out of hand. Stuff happens.

Sounds like you have more important matters then the Rockford to deal with. Prayers that the chemo goes better and the other crap doesn't get to you to badly.

Darby_Crenshaw

WGAF

bgebrent

Darby_Crenshaw said:

WGAF

^^^^^ That.

henapple

@SmokyBear.... I'm still sitting on around 350 lbs of Ozark Oak.... Stocked with Rockwood also.... 

Darby_Crenshaw

Expecting a flood or racoons?

stlcharcoal

bhedges1987 said:

stlcharcoal said:

HeavyG said:

I'm in Hampton Roads not NOVA. My daughter lives in Richmond and she has brought me a few bags that are available from a sausage store there. They only sell 10b pound bags tho for...  

JM Stock in Richmond now has 20# bags.

Either way, any Ace Hardware around you can order the 20# bags and have them in a few days. 

Just around him? Or any one? KC area?

No, just by him on the east coast.  There are four BBQ/hearth stores in KC with it.

Did you want that FB200?  Let me know.

THEBuckeye

henapple said:

@SmokyBear.... I'm still sitting on around 350 lbs of Ozark Oak.... Stocked with Rockwood also.... 

I see a garage invasion in your future. 

henapple

Darby_Crenshaw said:

Expecting a flood or racoons

A flood OF raccoons....