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Nooooooo! Cracked!
Comments
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Ouch! Condolences. While I'd bet the warranty will get worked out, having an Egg go so suddenly must be a pain.
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The egg just pounded away all night. butts are doing great. I'll work on the warranty stuff today. i've had great service from my dealer here in Austin (BBQ Outfitters) even though I did not buy this egg there (I have bought others there). I'm sure it will work out. I've had nothing but great service from BGE in the 9 years i've owned it. I'll keep you posted.Keepin' It Weird in The ATX FBTX
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i have had a similar crack in my egg
http://i97.photobucket.com/albums/l213/tbente/Cracked%20egg/crackedeggthurs002.jpg
it was covered under warranty. i took mine to atlanta and they handed me a new one. i know being in texas that is not a option. but im sure you will get something worked out
happy eggin
TB
Anderson S.C.
"Life is too short to be diplomatic. A man's friends shouldn't mind what he does or says- and those who are not his friends, well, the hell with them. They don't count."
Tyrus Raymond Cobb
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Wow. Sorry to hear about this. I will be very curious to see how BGE manages this.
XL and Medium. Dallas, Texas. -
DonWW said:Wow. Sorry to hear about this. I will be very curious to see how BGE manages this.Keepin' It Weird in The ATX FBTX
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The Cen-Tex Smoker said:DonWW said:Wow. Sorry to hear about this. I will be very curious to see how BGE manages this.
Replaced all your insides ?? Too much Hooch?? )Not to get technical, but according to chemistry alcohol is a solution...
Large & Small BGE
Stockton Ca.
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bud812 said:The Cen-Tex Smoker said:DonWW said:Wow. Sorry to hear about this. I will be very curious to see how BGE manages this.
Replaced all your insides ?? Too much Hooch?? )Keepin' It Weird in The ATX FBTX -
Trust me bro I know.
Not to get technical, but according to chemistry alcohol is a solution...
Large & Small BGE
Stockton Ca.
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Cen-Tex sorry to hear about this however, I feel sure BGE will warranty with no questions asked.
Anytime I had an issue they were A-1 no problems.
Lenoir, N.C. -
I feel your pain Cen-Tex. I did some butts Friday night into Saturday and noticed a bunch of liquid under the egg on Saturday morning. It's not unusual to get condensation dripping out of the Guru adapter, but this was different and there was quite a bit. I did some ribs Saturday afternoon and when I finished I opened the vents and let it burn out.Sunday morning I was cleaning up with my shop vac and noticed a crack in the base. I removed the fire box and found that the crack runs clear across the base of the egg, from the lower vent clear to the other side. The good news is I have my original receipt and copy of my warranty registration.Mike
I'm ashamed what I did for a Klondike Bar!!
Omaha, NE -
Too bad, sometimes life just throws you a "turd", and not an atomic one.9 years ago, did you register it? It would be nice to find out how BGE handles for you, report back when you have more info. Trust it will all work out.Delta B.C. - Whiskey and steak, because no good story ever started with someone having a salad!
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Skiddymarker said:Too bad, sometimes life just throws you a "turd", and not an atomic one.9 years ago, did you register it? It would be nice to find out how BGE handles for you, report back when you have more info. Trust it will all work out.Keepin' It Weird in The ATX FBTX
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Look at the bright side you'll end up with a nice green flower pot
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I'd contact the dealer for documentation of the purchase and contact BGE as well. They will probably replace the lower half as it should not have cracked, regardless of temp. If you can't get documentation, contact BGE anyway. From others' stories, they will go the extra mile to keep you happy.
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Little Steven said:What unit of measure is a lit?
______________________________________________I love lamp.. -
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It's Texan and a measure of time. It means currently and a lot.Little Steven said:What unit of measure is a lit?
Be careful, man! I've got a beverage here. -
*burp* ...ahem...I 'gree
______________________________________________I love lamp.. -
Gotta be bigger than a bucketfull or a sh!tload even a lotta
Steve
Caledon, ON
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All you got to do is tell them you're the Cen-Tex Smoker, and 'these' (this forum) are your friends!
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Sucks to see brother but I am sure BGE will take care of you.XL BGE - Small BGE - A few Komodo Kamado Serious Big Bad 42sFollow me on Instagram: @SSgt93
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I'm sure the mothership will take care of you, but What makes me feel good about this is only one person chimed in with experience on the problem. On My previous grill's forum, if some one posted a problem, the server would crash from overload! ... Ok had to hit the edit option after I saw the 2nd page. Still, all replies are positive which still makes me feel good about my BGE purchase.
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Well, looks like all is well. It really pays to do business with good shops. My original guy in WI, BBQ Spits and Pits, had all the original sales info. He forwarded it to BBQ Outfitters here in Austin and Bob and his crew @ BBQ Outfitters are taking care of the warranty for me. Highly recommend both places. If you live in the Fox Cities, go see Chip at BBQ Spits N Pits and if you live in ATX, go see Bob at BBQ Outfitters.Thanks all!Should be back in biz in a week or so.Keepin' It Weird in The ATX FBTX
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Glad they took care of you...that's great CS from the original shop you bought it from.
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DIXIEDOG said:Glad they took care of you...that's great CS from the original shop you bought it from.Keepin' It Weird in The ATX FBTX
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Got my warranty issue resolved...LIKE A BOSS!Which came first the chicken or the egg? I egged the chicken and then I ate his leg.
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Keepin' It Weird in The ATX FBTX
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We should all have such support should we need the service-Good on ya!Louisville; Rolling smoke in the neighbourhood. # 38 for the win. Life is too short for light/lite beer! Seems I'm livin in a transitional period.
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Scary stuff, so sorry, lookin forward to see how BGE covers it.I'll have another drink in it's honor as well!
LBGEGo Dawgs! - Marietta, GA
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