Firecraft's response to the Rockwood condition and my answer.

Mosca · March 2016

Firecraft offered me a refund.

I replied that people have suggested that I use it before judging it based on the piece size, and I said that I think that is only fair. And as long as Firecraft doesn't mind that I probably won't have a chance to cook for a couple weeks, then I'd rather try the product.

The easiest solution for both of us would be that I am wrong. I'm not afraid to be wrong. I've been wrong before, and I'll be wrong again, it's not that big a deal. And I don't want a refund that I would get through pure pique, without merit.

So, if you're interested, I'll post about it again after the coal burns in the BGE.

SGH · March 2016

Give it a try brother, I think that you will really like it. I myself would rather use Rockwood dust than most any other lump.

SGH · March 2016

Mosca said:

Firecraft offered me a refund.

Good folks^^^^^^^^^^^^^^^^

So, if you're interested, I'll post about it again after the coal burns in the BGE.

I really would like to hear your opinion after you try it.

bhedges1987 · March 2016

My favorite part about rock wood is I never get any sparks.

Fuzzbutt · March 2016

Just placed my first order for Rockwood from Firecraft as well. Interested to see what the hubbub is about.

pasoegg · March 2016

just got my 5 bags of rockwwod delievered following ordering from Firecraft....second time I have ordered from them...this time the shipping containers came in to me perfect with no dust residue in the boxes and no damage from shipping....much better than the first go round...Firecraft - you have a very happy customer here and keep on keeping on!!!

paqman · March 2016

Based on what I have seen, it should be fine.... On another note, I just purchased a bag of a special blend made by Basques for a local BBQ chain. I think you would have liked it; only large and medium pieces, almost no dust.

Image: https://us.v-cdn.net/5017260/uploads/editor/6i/onoqwxyvb1ou.jpeg

lousubcap · March 2016

@paqman - rubbing it again, thanks

@Mosca- thanks for the follow-up. I don't think you will have any issues with it.

thetrim · March 2016

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Ozzie_Isaac · March 2016

bhedges1987 said:

My favorite part about rock wood is I never get any sparks.

I get sparks occasionally from RW. Still get it by the pallet from my dealer

stlcharcoal · March 2016

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Jeremiah · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Unless you live in western SC and your closest Ace is over an hour away. Then you resort to "underground" Rockwood dealers. Lol

kl8ton · March 2016

@stlcharcoal
What about rockwood in MI? Can Ace here get it for me? There is one 3 miles from my house.

JohnnyTarheel · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Question for you.... When I go to the Ace website this SKU# or Rockwood is not on their site? I live in NC... Thanks

SmokingPiney · March 2016

Godspeed on your quests for the perfect lump.......

piney · March 2016

JohnnyTarheel said:

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Question for you.... When I go to the Ace website this SKU# or Rockwood is not on their site? I live in NC... Thanks

@JohnnyTarheel I live in Lenoir and get the Ace Hardware in Morganton to order it for me, takes about 3 days around 20-22 bucks

piney · March 2016

^^^ I usually wait till Ace sends me a $5.00 off coupon. That makes it a little sweeter

thetrim · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Thanks. I'll go this week!

gonepostal · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

I just picked up 6 bags from an Ace in AL. Had to order and was here in a few days. First cook tonight. I'm hooked!

HeavyG · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

So am I reading that right - ANY Ace in Virginia will be able to get Rockwood into the store using that SKU#?

stlcharcoal · March 2016

kl8ton said:

@stlcharcoal
What about rockwood in MI? Can Ace here get it for me? There is one 3 miles from my house.

No not yet. Right now there are two stores in MI. This is It Shop and Superior Saw.

JohnnyTarheel said:

Question for you.... When I go to the Ace website this SKU# or Rockwood is not on their site? I live in NC... Thanks

I think it has to be nationwide to be on the website. Either way, any store in NC can order it. West side comes out of Georgia; East side comes out of Virginia.

HeavyG said:

So am I reading that right - ANY Ace in Virginia will be able to get Rockwood into the store using that SKU#?

Correct, any Ace in Virginia, just give the SKU and they'll order it. Also Dizzy Pig & JM Stock's two locations carry it.

maso · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

@stlcharcoal ... Tell me more about the some parts of OK. I'm in OKC with an ace a few streets over. Otherwise I have to drive to CGS in Denton!

JohnnyTarheel · March 2016

piney said:

JohnnyTarheel said:

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Question for you.... When I go to the Ace website this SKU# or Rockwood is not on their site? I live in NC... Thanks

@JohnnyTarheel I live in Lenoir and get the Ace Hardware in Morganton to order it for me, takes about 3 days around 20-22 bucks

@piney Thank you sir... I'll go to the local store...

stlcharcoal · March 2016

maso said:

@stlcharcoal ... Tell me more about the some parts of OK. I'm in OKC with an ace a few streets over.

What's the ZIP or the name of the nearest store? I have a master list for the Dallas warehouse and can see which is the nearest that falls in your area. Country Home Meats in Edmund always has it in stock. Not sure which Ace stores besides Stone's in Piedmont are stocking it full time.

JohnnyTarheel said:

@piney Thank you sir... I'll go to the local store...

Blackhawk Ace in Charlotte keeps it in stock. There are a few other stores north of town that do as well. Check our website.

NPHuskerFL · March 2016

Poor folks in CA have to go into dark alleyways to score RW.

AR_Pork_Producer · March 2016

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Can I get it in Texarkana, Tx

stlcharcoal · March 2016

AR_Pork_Producer said:

stlcharcoal said:

thetrim said:

I want rockwood in Tampa. I'm down to my last half bag of Fogo from a long ago great pic up at great price on Amazon.

Just go over to your local Ace and order SKU# 8400772. Any dealer in FL can get it within a few days from their regional warehouse (yours happens to be in Tampa.) Same availability goes for TX, LA, MS, AL, GA, SC, NC, MD, VA, WV, DE, DC, and some parts of TN, KY, PA, NJ, and OK.

Can I get it in Texarkana, Tx

I thought so, but no. There are 3-4 stores surrounding Texarkana that are technically in another region. You need to get south of I-20 in that corner of TX or in LA to be across the border. This is per the map and spreadsheet I have, so you never know. Call and ask it they pull from Wilmer, TX or Maumelle, AR--if it's TX then they can order, but not from AR (yet).

lousubcap · March 2016

While I appreciate @stlcharcoal trying to expand the Rockwood local distribution network, however, in the here and now, check out fire craft-free shipping over $99 and the bags are well packed. FWIW-

henapple · March 2016

lousubcap said:

While I appreciate @stlcharcoal trying to expand the Rockwood local distribution network, however, in the here and now, check out fire craft-free shipping over $99 and the bags are well packed. FWIW

-What about all the dust?

bud812 · March 2016

NPHuskerFL said:

Poor folks in CA have to go into dark alleyways to score RW.

Naw, we just get Royal Oak.

Eggingaround · March 2016

@stlcharcoal is the Mckinney, TX Ace Hardware able to get it 75069?

Firecraft's response to the Rockwood condition and my answer.

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