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DIGIQ2

kolbdriverkolbdriver Posts: 403
edited 10:22PM in EggHead Forum
Got my new Q2 last thursday, did a long cook for the fourth. I love it. I was doing a cook last night and could not get it to SCAN the pit / food temp. Anybody had this problem. It worked fine on the first cook.

Comments

  • run4jcrun4jc Posts: 107
    My pit probe was bad out of the box - perhaps one of your probes is also bad. Did you try the individual probes?

    I just hung up with Bob at the DigiQ mothership - he was great - he talked me through troubleshooting and is taking great care of me. I suggest you give him a call - I bet he can answer your question right away.

    Good luck - I can't wait to use my DigiQ
  • kolbdriverkolbdriver Posts: 403
    Both probes work fine. I just can't get the Q2 to scan both probes at once.
  • Grandpas GrubGrandpas Grub Posts: 14,226
    check the instructions or on the back of the q2.

    There is something that shows the button sequence. If that doesn't work then call the Guru folks.

    GG
  • kolbdriverkolbdriver Posts: 403
    Yea, the seqeunce is down arrow plus pit button. I did that on the first cook and it worked fine, but could not get it to work last night.
  • BoneDaddy'sBoneDaddy's Posts: 256
    where di you guys get your II from? Did you order the stock package or get the fan upgrade?
    Bone Daddy's Competition BBQ & Catering
  • I got my unit directly from the BBQGuru folks

    As for the scan between the pit and food team, HOLD down the Food button and the down arrow at the same time for a couple of seconds. Release and it should scan.
  • kolbdriverkolbdriver Posts: 403
    I ordered mine from THEBBQGURU direct. I have a Large BGE so I got the 10 cfm fan.
  • kolbdriverkolbdriver Posts: 403
    Smokin-AJs, The instructions on the back say to hold the down and pit buttons. However I tried the food and down also, still would not scan. I feel sure I have got something not right. It says to unplug to reset, so I unplug the pit probe, no go. I unplugged the power supply, no go. I unplugged both probes, no go. So I unplugged the cook lights and went to bed.
  • run4jcrun4jc Posts: 107
    I ordered mine straight from BBQ Guru. I ordered a package that included the 10cfm Pit Viper and everything else needed to use with the large BGE.

    $243.......plus shipping.
  • BoneDaddy'sBoneDaddy's Posts: 256
    How about the 25cfm...isn't bigger better :-)
    Bone Daddy's Competition BBQ & Catering
  • Grandpas GrubGrandpas Grub Posts: 14,226
    No, no, no... 10 cfm is big enough for the large and down. Never used the XL but I would think the 10 cfm will do there too.

    25 cfm would be for drum cookers and such, I would think.

    GG
  • Grandpas GrubGrandpas Grub Posts: 14,226
    Got mine direct, though if I had problems I would deal with them direct.

    Talked with Fred Sr. and he advised me to get the Viper fan (10 cfm) so I did.

    I got one of the first releases, there were no kits back then and only a few color choices.

    GG
  • run4jcrun4jc Posts: 107
    They are great to deal with direct. Called twice - got Fred, Jr. once who transferred me to Bob - got Bob the other time. Wish everyone had that level of customer service.
  • SlotmercenarySlotmercenary Posts: 1,071
    try the pit and up buttons together and see if that works "P' "U"
  • kolbdriverkolbdriver Posts: 403
    Now thats funny, I don't care who you are....
  • Grandpas GrubGrandpas Grub Posts: 14,226
    I completly agree - great folks over there.

    GG
  • run4jcrun4jc Posts: 107
    Git r dun.........

    :laugh:
  • HatchHatch Posts: 149
    I see there are a lot of responses to your question however they all seem to be off the mark by just a little.
    The way to get into the scan mode is by pushing the up and pit buttons at the same time. You may need to hold them for just a second. If that doesn't work please feel free to give me a call.
    Kenny
    Operations Mgr. BBQ GURU
    800-288-7-4878
  • kolbdriverkolbdriver Posts: 403
    Thanks, I had a feeling you would jump in there sooner or later.. By the way I love the Q2
  • Grandpas GrubGrandpas Grub Posts: 14,226
    Love the q2 too.

    GG
  • Unplug everything.

    Put the pit probe in first
    Then the food probe
    Then the fan
    Then the power it up
    Set the food temp
    set the pit temp
    Hold the up arrow and the food temp at the same time and release. Try this it should work.
  • Unplug everything.

    Put the pit probe in first
    Then the food probe
    Then the fan
    Then the power it up
    Set the food temp
    set the pit temp
    Hold the up arrow and the food temp at the same time and release. Try this it should work.
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