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Egg warranty question
![JScrims](https://secure.gravatar.com/avatar/649500e8c31b3a80962c2f18e4f8fea9/?default=https%3A%2F%2Fvanillicon.com%2F244a4ce870434aa0fd411dbee04b228a_200.png&rating=g&size=200)
JScrims
Posts: 13
My egg has recently started burning through my charcoal fast. Low and slow cooks are lucky if my charcoal doesn’t burn out. I started looking into it to see if there were some gaps or issues or heat leaking out. Found a couple spots and went to work on tightening things up, etc.
in my discovery, I found a couple spots where the dome has cracked or started chipping. Before I shell out $200 for a new dome, would this be covered under warranty?
in my discovery, I found a couple spots where the dome has cracked or started chipping. Before I shell out $200 for a new dome, would this be covered under warranty?
Any suggestions or am I out of luck?
Thanks!
Comments
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I’d have to think a cracked dome is covered under warranty, yes. At minimum, it won’t hurt to ask your dealer."I've made a note never to piss you two off." - Stike
"The truth is, these are not very bright guys, and things got out of hand." - Deep Throat -
A dome crack is somewhat rare but not unheard of. Dealer should take care of you. If not, find another dealer. Be prepared for a long wait for a replacement. It seems the supply chain is slow lately.Large, Medium, MiniMax, 36" Blackstone
Grand Rapids MI -
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They ended up replacing it. I was fully prepared to buy a new dome but once again BGE pulls through.
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That was fast! Glad it all worked out. I’ve only had great experiences with BGE Warranty.Dave
Cambridge, Ontario - CanadaLarge (2010), Mini Max (2015), Large garden pot (2018)
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