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Great service from Smobot
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Dondgc
Posts: 709
My Smobot finally gave out this weekend after never working properly. I hadn’t ever reported my issues to Smobot because first i thought the issue was user error then I figured it was out of warranty.
Just for the heck of it I contacted Smobot to see if they would offer me a discount on a replacement unit.
To my surprise Eric immediately replied and will replace the entire unit and probes despite it being a couple of years old
i can’t ask for more than that. Great service.
i can’t ask for more than that. Great service.
New Orleans LA
Comments
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Love to see stories like this. The Smobot team does a great job of supporting their customers. Enjoy your future Smobot'ing!Arlington, TX
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That is great news. To be truthful I never had any doubt. Both Eric and Curtis have bern top shelf in my dealings with them.
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