Broken BGE cast iron??

Kevinboatright

Anyone ever had this happen to their cast iron grate? I was cooking burgers in the mini-max when I heard a crack.,,,opened up the egg and found this. 

I’ve only had it 2-3 months and used it 4 times. Think this is covered as it’s a genuine BGE grid. 

RRP

Kevinboatright said:

Anyone ever had this happen to their cast iron grate? I was cooking burgers in the mini-max when I heard a crack.,,,opened up the egg and found this. 

I’ve only had it 2-3 months and used it 4 times. Think this is covered as it’s a genuine BGE grid. 

Not sure why no one had answered you, but as a first time buyer who has registered your egg then that is a warranted item. BTW the reason that happened is the very design flaw... When heated, cast iron - which actually is a soft metal - expands but that outer circle restricts that heat expansion because it is colder then breakage occurs.

Jupiter Jim

Oh and as far as I'm concerned cast iron grates ad nothing to the food!  

Kevinboatright

RRP said:

Kevinboatright said:

Anyone ever had this happen to their cast iron grate? I was cooking burgers in the mini-max when I heard a crack.,,,opened up the egg and found this. 

I’ve only had it 2-3 months and used it 4 times. Think this is covered as it’s a genuine BGE grid. 

Not sure why no one had answered you, but as a first time buyer who has registered your egg then that is a warranted item. BTW the reason that happened is the very design flaw... When heated, cast iron - which actually is a soft metal - expands but that outer circle restricts that heat expansion because it is colder then breakage occurs.

Thanks Ron. I’ll be contacting my BGE Dealer tomorrow.

Odd question.....would bands be covered under the same premise? The bands on mine are slightly warped and difficult to get everything sealed up. 

alaskanassasin

Yep

The Cen-Tex Smoker

It’s covered. I’ve had several replaced. Broke so many large CI grids I just stopped bothering to get them replaced. I bought a small grid to use on my large bge spider. It lasted for a few years but eventually cracked as well. The large CI Grid cracked every few months. 

Kevinboatright

Thanks for the help. Contacted my BGE dealer and he is submitting the warranty claim. 

RRP

Kevinboatright said:

Thanks for the help. Contacted my BGE dealer and he is submitting the warranty claim. 

Hmmm, a good dealer would have sent you home with the replacement!

Kevinboatright

RRP said:

Kevinboatright said:

Thanks for the help. Contacted my BGE dealer and he is submitting the warranty claim. 

Hmmm, a good dealer would have sent you home with the replacement!

I never went inside I just emailed with pictures and a explanation. Warranty was approved. I’ll go pick up my new stuff tomorrow,the dealer is 1.2 miles from the house. 

RRP

Kevinboatright said:

RRP said:

Kevinboatright said:

Thanks for the help. Contacted my BGE dealer and he is submitting the warranty claim. 

Hmmm, a good dealer would have sent you home with the replacement!

I never went inside I just emailed with pictures and a explanation. Warranty was approved. I’ll go pick up my new stuff tomorrow,the dealer is 1.2 miles from the house. 

Good - sorry I jumped the gun.

Kevinboatright

RRP said:

Kevinboatright said:

RRP said:

Kevinboatright said:

Thanks for the help. Contacted my BGE dealer and he is submitting the warranty claim. 

Hmmm, a good dealer would have sent you home with the replacement!

I never went inside I just emailed with pictures and a explanation. Warranty was approved. I’ll go pick up my new stuff tomorrow,the dealer is 1.2 miles from the house. 

Good - sorry I jumped the gun.

No worries. I’m just glad to be one of the lucky few with a dealer close by and a good one at that. 

BGEChicago

Hmmm.. I have 2 XL, my cast iron grate has more of a pin hole pattern, I bought them in 2015, I wonder if they change the design, perhaps for the worse?