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OT: firecraft: OT

ryanttryantt Posts: 1,394
 Anyone else notice, that most of the products they show on their page are no longer available? What's going on with fire craft? Love their customer service and have enjoyed buying from them over the years hope nothings wrong. 
XL BGE, KJ classic, Joe Jr, UDS x2
Massillon Ohio 

Comments

  • ChillyWillisChillyWillis Posts: 887
    edited September 2017
    I've noticed this as well.  Dizzy Pig rubs have almost disappeared. In addition they've raised the cost on some of their best sellers (Rockwood being the number one example).

    I hope all is well with them, however now that Rockwood is finally available around me through Ace at the same price as they are offering I'm going through Ace and removing the worry of my mail man slamming my lump around because of 100 lb shipment all the time. Gonna need to find a new source for Dizzy pig though (good thing I've got all the rubs from the rub and sauce exchange to hold me over). 
  • I just wrote to them to complain.  Really hope things are ok, as they were my source for Rockwood.  Closest store is over 50 miles away.
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • kl8tonkl8ton Posts: 2,388
    funny you mention it.  I was looking for the flameboss 300 and their site says that they don't have it. . . or something to that effect.


    LBGE - 36Blackstone
    Grand Rapids MI
  • six_eggsix_egg Posts: 978
    kl8ton said:
    funny you mention it.  I was looking for the flameboss 300 and their site says that they don't have it. . . or something to that effect.


    Try Ceramic Grill Store for this. If your Military or Ex Military you get 10% off. The cheapest place I found for the 300 with discount. 

    XLBGE, LBGE 

    Texarkana, TX

  • bgebrentbgebrent Posts: 17,576
    A lot of products " not for sale".  
    Sandy Springs & Dawsonville Ga
  • Well I will commend FireCraft's customer service - just got a response to my email (30 min later).  They stated the automated emails are general approximate times.  They said they should have their FINAL batch of Rockwood in later this week.  Once stock runs out, "we will no longer be carrying the Rockwood brand of charcoal."  
    Large BGE - Thanks Knob Creek

    Louisville, KY
  • lousubcaplousubcap Posts: 18,280
    edited September 2017
    @The_Canuck - thanks for the info.  But that does present a challenge down-stream.  Time for one last shipment.  
    Edit:  just realized you are in L'ville.  I have not pursued an ACE for local stock but will have to get with the program.  
    Louisville;  L & S BGEs, PBC, Lang 36; Burnin' wood in the neighbourhood. # 38 for the win.  Life is too short for light/lite beer.  
  • dsrgunsdsrguns Posts: 421
    Just placed an order for a "six pack". Thank you for the heads up. 
      
    XL BGE
    MD
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