Dizzy Pig are poopyheads

tjv

I'd bet a cold beer the shipping charge is due to their shipping platform.  It can be a nightmare trying to match shipping specials through an entire website, especially for small companies that can't afford full time programmers.

it ain't as easy as it sounds.....trust me, I mess with it everyday.  

t

Botch

Wow.
I posted that, partially in jest (I mean, c'mon...  "Poopyhead"?!?  ).  Didn't mean to blow the place up!
I got some free samples from my first order from them, and I have no doubt that if I called or emailed them they would refund the $4.94.  I do have to say, these are larger-than-normal jars, and most of it will probably age out before I use it all.  
Guess I need to hit some Salados and NO fests so folks understand I have a weird, droll sense of humor; it doesn't always come across on the intranetz.  

HeavyG

pgprescott said:

HeavyG said:

pgprescott said:

ToTheMax said:

pgprescott said:

ToTheMax said:

When you called/email them to ask them why they charged shipping, what did they say?






Or is it easier to write a paragraph worth of ranting, than it is to pick up the phone and call them? (or open your email and shoot them a note)

ETA: I'll help - (703) 273-3580. 10AM to 5PM EST. Or click here for email.

Not exactly a rant. He's in the wrong and knows it. He was just hoping for a free bee I think???? 

He's in the wrong for posting the thread, sure. 

But he's not in the wrong with his request. They offered free shipping, they're going to use a box anyways, they can either comp him the shipping costs for the sampler packs, or at least reduce the cost to ship. All of which could have been taken care of with a simple phone call.

"Then I saw a Sampler Pack of their "-ish" flavors, $6.65 + $4.94 shipping"

I dunno either????? 

If I clicked on that I would fully expect to pay the 4.95. I just don't get some things I guess. 

Sure, if I went to their website and only ordered the sampler pack I would fully expect to pay the $4.94 shipping charge.

In @Botch case they sent it in the same box that required no additional shipping charge. I get the automaton aspect of whoever handled the transaction just grabbing the items off the shelf and plopping them into the same box and not having the awareness of "Hey, I'm dropping this little package into a box that we offered free shipping for already maybe I should go the extra step and comp the customer the separate $4.94 shipping charge for this little package of spice."

That's why I suggested that he email them and point that out and see if they would go "Yeah...that does seem kind of silly to charge a shipping fee let me refund that $4.94" or if they say "Didn't you read the sign ($4.94 Shipping) Sonny?".

Would be interesting to see which route Dizzy Pig would take.

Your looking at it all wrong. First, they are eating the shipping cause they're moving. It's not like the shipping is actually free. Second, like mentioned earlier, it might not have been at the same facility and been a real pain to put together. Lastly, are you arguing they misled someone? Good grief! They would take the high road then they would talk about what a douche you are. 

@Botch said they arrived IN THE SAME BOX which would indicate to me that they were packed/shipped from the same facility.

As seems to be your habit/practice you accuse me of saying things that just weren't said. I have no idea how anyone could parse what I said into implying I think Dizzy Pig misled someone.

Cheers.

pgprescott

HeavyG said:

pgprescott said:

HeavyG said:

pgprescott said:

ToTheMax said:

pgprescott said:

ToTheMax said:

When you called/email them to ask them why they charged shipping, what did they say?






Or is it easier to write a paragraph worth of ranting, than it is to pick up the phone and call them? (or open your email and shoot them a note)

ETA: I'll help - (703) 273-3580. 10AM to 5PM EST. Or click here for email.

Not exactly a rant. He's in the wrong and knows it. He was just hoping for a free bee I think???? 

He's in the wrong for posting the thread, sure. 

But he's not in the wrong with his request. They offered free shipping, they're going to use a box anyways, they can either comp him the shipping costs for the sampler packs, or at least reduce the cost to ship. All of which could have been taken care of with a simple phone call.

"Then I saw a Sampler Pack of their "-ish" flavors, $6.65 + $4.94 shipping"

I dunno either????? 

If I clicked on that I would fully expect to pay the 4.95. I just don't get some things I guess. 

Sure, if I went to their website and only ordered the sampler pack I would fully expect to pay the $4.94 shipping charge.

In @Botch case they sent it in the same box that required no additional shipping charge. I get the automaton aspect of whoever handled the transaction just grabbing the items off the shelf and plopping them into the same box and not having the awareness of "Hey, I'm dropping this little package into a box that we offered free shipping for already maybe I should go the extra step and comp the customer the separate $4.94 shipping charge for this little package of spice."

That's why I suggested that he email them and point that out and see if they would go "Yeah...that does seem kind of silly to charge a shipping fee let me refund that $4.94" or if they say "Didn't you read the sign ($4.94 Shipping) Sonny?".

Would be interesting to see which route Dizzy Pig would take.

Your looking at it all wrong. First, they are eating the shipping cause they're moving. It's not like the shipping is actually free. Second, like mentioned earlier, it might not have been at the same facility and been a real pain to put together. Lastly, are you arguing they misled someone? Good grief! They would take the high road then they would talk about what a douche you are. 

@Botch said they arrived IN THE SAME BOX which would indicate to me that they were packed/shipped from the same facility.

As seems to be your habit/practice you accuse me of saying things that just weren't said. I have no idea how anyone could parse what I said into implying I think Dizzy Pig misled someone.

Cheers.

Fine. Much to do about paying what they agreed to pay? 

Fred19Flintstone

I really enjoyed the Mad Max Turkey Seasoning that Dizzy Pig put out last fall.  I shoulda bought another bottle of that.  Big hit around here!

Jeremiah

Sorry @botch but it's Friday bud. May as well step up to the guillotine willingly. 

Gulfcoastguy

Fred19Flintstone said:

I really enjoyed the Mad Max Turkey Seasoning that Dizzy Pig put out last fall.  I shoulda bought another bottle of that.  Big hit around here!

I have already used mine twice on turkey. I hope it becomes a standard.

gmac

Jeremiah said:

Sorry @botch but it's Friday bud. May as well step up to the guillotine willingly. 

Plus 1. Friday and beer... 

Ozzie_Isaac

Botch said:

Wow.
I posted that, partially because it really chapped my hide.  I really should egg the place!
I got some free samples from my first order from them, and I doubt that if I called or emailed them they would refund the $4.94.  I do have to say, these are larger-than-normal jars, and most of it will probably end up in @Focker 's trash before I use it all.
 
Guess I need to hit the sauce and NO fests.  Folks here have a weird, droll sense of humor; it doesn't always work on the intranetz.  

Lol!  I didn't even see it was you  just looked like fun trollz thread.

maso

http://dizzypigbbq.com/specials-and-bundles/

The sampler pack is now on their free shipping page. Oops!

Botch

Jeremiah said:

Sorry @botch but it's Friday bud. May as well step up to the guillotine willingly. 

You're right; I'm a much easier target for the trumpanzees, after this past week.  

JohnInCarolina

Look who just hit three racks with some DP Tsunami Spin!