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Port forwarding Arris Modem

anyone? I've got it set up best I can google and it's not working. CyberQ 


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XLBGE 

Comments

  • HofstraJet
    HofstraJet Posts: 1,156
    Are you using the correct external IP address?

    IIRC, you have to forward port 80 traffic to the CyberQ's IP address (I would set a static IP for the CyberQ outside of the DHCP range so that you don't have to change settings each time).

    First troubleshooting step - connect to the CyberQ directly from a device within the network to ensure it is working.
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • I can control the CyberQ from my phone while on the home network, yes. Let me get screen shot of my port forward. I have the IP for the CyberQ set so it won't change


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    XLBGE 
  • I can control it from inside the network. And then I google my IP address and that's where it stops working. 


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    XLBGE 
  • HofstraJet
    HofstraJet Posts: 1,156
    What do you mean, google your IP address?
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • HofstraJet
    HofstraJet Posts: 1,156
    Google "whats my ip" while connected to your home network. What is the result?
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • MrCookingNurse
    MrCookingNurse Posts: 4,665
    edited January 2017
    2


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    XLBGE 
  • GregW
    GregW Posts: 2,676
    What's my IP is going to show the external IP of your modem. Not the internal IP of the CyberQ
    I use and recommend:
    http://www.noip.com/

    I use this in combination with my Asus router to access my Stoker remotely.
  • HofstraJet
    HofstraJet Posts: 1,156
    GregW said:
    What's my IP is going to show the external IP of your modem. Not the internal IP of the CyberQ
    I use and recommend:
    http://www.noip.com/

    I use this in combination with my Asus router to access my Stoker remotely.
    Correct. He's trying to access from outside the network. He said he can access the device from inside the network. 
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • HofstraJet
    HofstraJet Posts: 1,156
    Please post the port forwarding screen. Thanks!  
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 


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    XLBGE 
  • Naked whiz said to use 80


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    XLBGE 
  • HofstraJet
    HofstraJet Posts: 1,156
    Why is 80 listed twice in each section? Don't have that modem so not sure of the precise details. But it should be port 80 - that may be port 8080.
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • HofstraJet
    HofstraJet Posts: 1,156
    And just to confirm - your modem is providing wifi and is the DHCP server, correct?

    You don't have a separate wifi router after the modem, right?
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • GregW
    GregW Posts: 2,676
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
  • GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it


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    XLBGE 
  • HofstraJet
    HofstraJet Posts: 1,156
    Thanks for that site, @GregW  I use dyndns.org but pay for it - good to know there is a free option.
    Two Large Eggs, 6 gal Cajun Fryer, and a MiniMax in Charlotte, NC - My New Table
    Twitter: @ Bags
    Blog: TheJetsFan.com
  • @HofstraJet

    this the port forward set up. I did 80 in all the slots.  Might be where I messed up. 




    _______________________________________________

    XLBGE 
  • GregW
    GregW Posts: 2,676
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it
    At least in my setup, if the modem power cycles, I will likely get a new external IP from the ISP. That's where No IP comes in handy, it automatically updates the new IP and the stokers custom name continues to work from outside my home. I think the key to it working smoothly is having a router that works with No Ip.
    I will be honest, outside access is not something I use often. The Stokers wifi connection is really a pain. A lot of the times I don't feel like throwing a network cable out the window to get a connection. A cable works fine, it's just not convenient.
  • GregW said:
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it
    At least in my setup, if the modem power cycles, I will likely get a new external IP from the ISP. That's where No IP comes in handy, it automatically updates the new IP and the stokers custom name continues to work from outside my home. I think the key to it working smoothly is having a router that works with No Ip.
    I will be honest, outside access is not something I use often. The Stokers wifi connection is really a pain. A lot of the times I don't feel like throwing a network cable out the window to get a connection. A cable works fine, it's just not convenient.
    Ive got a partyQ too, Im also comfortable with just the naked egg working while I'm out, but really excited about another gadget!


    _______________________________________________

    XLBGE 
  • GregW
    GregW Posts: 2,676
    GregW said:
    GregW said:
    @GregW
    rhat looks cool. Yes I know that's my external IP. I have port forwarding set up to my designated internal iP for my CyberQ. I can control the CyberQ when I'm on the network. But when I got to LTE, or off network, it does not link when I go to the external IP for my router. 
    Sorry for stating the obvious. You never know the level of expertise someone has.
    The No-Ip thing works really well. If you don't have a static IP from your ISP it will give you a static from No IP. If you have a router that supports it, it will keep you dynamic IP in sync with the No IP service automatically. You can even get a custom name to use for your smoker so you don't have to remember the IP.
    No all help appreciated.  I saw i can get a website address instead of an IP but if i get it to work I can just bookmark it
    At least in my setup, if the modem power cycles, I will likely get a new external IP from the ISP. That's where No IP comes in handy, it automatically updates the new IP and the stokers custom name continues to work from outside my home. I think the key to it working smoothly is having a router that works with No Ip.
    I will be honest, outside access is not something I use often. The Stokers wifi connection is really a pain. A lot of the times I don't feel like throwing a network cable out the window to get a connection. A cable works fine, it's just not convenient.
    Ive got a partyQ too, Im also comfortable with just the naked egg working while I'm out, but really excited about another gadget!
    A new toy sure does make things more interesting.
  • Got it!!!
    Re did the settings and then reset the router and the cyberQ, works now!


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    XLBGE 
  • Thanks for the help!




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    XLBGE 



  • All ready to go... I think 


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    XLBGE