Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Want to see how the EGG is made? Click to Watch
Facebook | Twitter | Instagram | Pinterest | Youtube | Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.
Share your photos by tagging us and using the hashtag #BigGreenEgg.
Want to see how the EGG is made? Click to Watch
Where is my serial number?
Big_Green_Craig
Posts: 1,578
I'm trying to file a warranty claim with BGE and they are asking for my serial number. They said that it "should be etched inside the Egg". The inside of my Egg is SO black from all of the use, I'm hoping someone can at least give me a hint where the number is located. The XL has a ton of real estate inside. Is it on the dome? Is it under the fire bowl? I'm hoping someone can help!
Comments
-
I believe it is on the inside lower back of the dome. Mine is covered up though so I can't tell for sure but that is what I remember from 8 years ago...Somebody with a new one will know for sure._________________________________________________Don't let the truth get in the way of a good story!Large BGE 2006, Mini Max 2014, 36" Blackstone, Anova Sous Vide
Green Man GroupJohns Creek, Georgia -
my oldest one was marked under the felt gasket on the base, then the next one i bought was marked with a pencil
)fukahwee maineyou can lead a fish to water but you can not make him drink it -
Mine is on the inside of the dome next to where the hinge is.Large and Small BGECentral, IL
-
My large is back by the hinge.
My mini doesn't have one. -
Sorry Craig. Couldn't help it.Slumming it in Aiken, SC. -
From the big green egg web site:The ID Number is a four or seven digit debossed (stamped) number which can be found inside the dome,
at the back side, just above the gasket. You can see "3409" in the example below.<edit>I was curious so I checked my large circa 2010. I couldn't see the number. Maybe after a clean burn!Which came first the chicken or the egg? I egged the chicken and then I ate his leg. -
SmokeyPitt said:From the big green egg web site:The ID Number is a four or seven digit debossed (stamped) number which can be found inside the dome,
at the back side, just above the gasket. You can see "3409" in the example below.<edit>I was curious so I checked my large circa 2010. I couldn't see the number. Maybe after a clean burn! -
Mine is on the dome just like in the above pic. If it is under the gasket you have no choice but to pull it off.
That is a pain when all you are trying to do is find the serial number.Louisville, GA - 2 Large BGE's -
johnkitchens said:Mine is on the dome just like in the above pic. If it is under the gasket you have no choice but to pull it off.
That is a pain when all you are trying to do is find the serial number. -
I think mine was located above the felt, above the hinge on the top dome. It had 3 characters on top, and 4 numbers underneath. I registered it with what I could actually read. Hopefully it works!
I can understand cracked fire rings, but a cracked fire grill? Woof..Lubbock, TXLarge BGE -
My XL was purchased in 2010 and had the s/n on the base above the fire ring and but below the top of the base between the hinges.XL, Large, Small, Mini Eggs, Shirley Fabrication 24x36 Patio, Humphrey's Weekender, Karubecue C-60, MAK 1-Star General, Hasty Bake Gourmet, Santa Maria Grill, Webers: 14" WSM, 22.5" OTG, 22.5" Kettle Premium, WGA Charcoal, Summit S-620 NG
Bay Area, CA -
My XL purchased Dec. 2013 has serial the same as R2E2Q.
Bake a pizza at 600 then look for the numbers.XL BGE, 22" Weber Red Head, Fiesta Gasser .... Peoria,AZ -
wpendlegg said:
I can understand cracked fire rings, but a cracked fire grill? Woof..canuckland -
I had my lump grate replaced shortly after i bought my egg. you may have to do a clean burn to see the serial #. Well, it may be difficult to burn with a cracked grate.XL BGEJoe JRBaltimore, MD
-
My number is in the 'correct' place. It helps if the grill is NOT coated with grill residue. I wrote it on my receipt….just in CASE.
Now, one thing I noted. the KETTLE part ALSO has a sr# which does NOT match the dome.
On my warranty registration, could I use EITHER NUMBER or Just the number from the dome?
Wouldn't it be nice if BGE issued 'matching number' eggs? I suspect that would be an insurmountable problem in production, but I can dream, can't I? And if one piece got broken somehow in production? It'd be a hassle waiting for a NEW matching number piece to be fabricated. -
I have done 10 plus warranty claims and have never been asked for a serial number. One of my eggs is registered but that's cause I bought it from the Tucker retail store and they did it for me. I have receipts that's all I have ever needed.
-
We have three eggs. Never seen one on the small or mini. Don't remember the large's #.Large, small and mini now Egging in Rowlett Tx
-
Shine a flashlight as close to parallel to the back surface as you can ... that sometimes makes the numbers show up.
Cleaned out my large yesterday and noticed some numbers on the base ... on the very bottom in the middle. Those might help since that area is almost always clean.
Washington, IL > Queen Creek, AZ ... Two large eggs and an adopted Mini Max
-
If you have a dealer and a rep you don't need to be put through this.
-
Will you guys stop THAT? You are making my sides split from laughing so hard! There are NO hidden serial numbers on a BGE! There might be mold cast number in case the mold starts turning out bad pieces but there is no hidden "serial number" embedded in your egg!
-
@Big_Green_Craig you are persistent! Started looking in April 2014!
Maybe your purpose in life is only to serve as an example for others? - LPL
-
Do a clean burn and then you'll need....
LBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL -
FWIW Craig I've had a few warranty claims and have yet to be asked for my S/N. Just needed receipt or close to when it was purchased. I have the receipts in my Google Drive with Doc Scanned documents. But, usually they just ask for a round about date when I bought it.LBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL
-
NPHuskerFL said:FWIW Craig I've had a few warranty claims and have yet to be asked for my S/N. Just needed receipt or close to when it was purchased. I have the receipts in my Google Drive with Doc Scanned documents. But, usually they just ask for a round about date when I bought it.
-
Craig I didn't look to when it was OP'd. Lol! Nothing like an archive being thrown back into circulation.LBGE 2013 & MM 2014Die Hard HUSKER & BRONCO FANFlying Low & Slow in "Da Burg" FL
-
I have a warranty claim in now and they wanted a copy of my receipt. Mine is a 2007 and when i was replacing the gasket, i saw my number there.
Big Lake, Minnesota
2X Large BGE, 1 Mini Max, Stokers, Adjustable Rig
Categories
- All Categories
- 183.2K EggHead Forum
- 15.8K Forum List
- 460 EGGtoberfest
- 1.9K Forum Feedback
- 10.4K Off Topic
- 2.2K EGG Table Forum
- 1 Rules & Disclaimer
- 9K Cookbook
- 12 Valentines Day
- 91 Holiday Recipes
- 223 Appetizers
- 517 Baking
- 2.5K Beef
- 88 Desserts
- 167 Lamb
- 2.4K Pork
- 1.5K Poultry
- 32 Salads and Dressings
- 320 Sauces, Rubs, Marinades
- 544 Seafood
- 175 Sides
- 121 Soups, Stews, Chilis
- 38 Vegetarian
- 102 Vegetables
- 315 Health
- 293 Weight Loss Forum