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My Egg Seems to Take A While to Get Hot

I am kind-a new.  It takes about 10 minutes to get a small flame in the Egg when I use the electric starter.  After I get a flame, it takes at least 25 or 30 minutes to get the temp up to 350 degrees.  If I am making steaks or burgers, I like to sear them first then drop the temp to cook.  Are the times I mentioned normal or do you think I am doing something wrong?

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