Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Want to see how the EGG is made? Click to Watch
Facebook | Twitter | Instagram | Pinterest | Youtube | Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.
Share your photos by tagging us and using the hashtag #BigGreenEgg.
Want to see how the EGG is made? Click to Watch
Cracked Platesetter
Options
cortguitarman
Posts: 2,061
I cooked deep dish pizza on Sunday and noticed a hair line crack in my platesetter. It was a year old in January. I seem to remember reading on the forum that there is a year warranty on the platesetter. I wonder if BGE will help a brother out.
I also wonder when I'll find my drip pans laying in my coals.
I also wonder when I'll find my drip pans laying in my coals.
Mark
Annville, PA
Comments
-
3 year warranty. Go back to your dealer and discuss. He will give you a new one.
-
Thanks for the info, @IrishDevl. I'll be heading to my dealer next week.Mark Annville, PA
-
I need to return my fire ring. My ps has a pretty huge crack in it as well. I guess this week is as good as any.Be careful, man! I've got a beverage here.
-
I've already had the fire ring replaced. Dealer took care of it without a hitch.Mark Annville, PA
-
I replaced my plate setter under warranty and my fire ring. Didn't bother with the fire ring again after the new one cracked. Has been working fine as is.1 Large BGE, 1 Mini BGE, 1 Minimax BGE, Original wife and 3 dogs living in the heart of BBQ country in Round Rock Texas.
"The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it."
Albert Einstein -
I had a hair line crack in my platesetter and it was replaced no issue.
My new platesetter seems to be more supportive, hard to explain, you'll see.
HOLLA.
-
cortguitarman said:Thanks for the info, @IrishDevl. I'll be heading to my dealer next week.
-
Just reading the few 'cracked' posts... I never filled out any warranty paperwork as some manufacturers require - does BGE require that? If so, I'll need to dig up the receipt... somehow.+++++++++++++++++++++++++++Austin, Texas. I'm the guy holding a beer.
-
It shouldn't matter. Try the dealer you got it from.sumoconnell said:Just reading the few 'cracked' posts... I never filled out any warranty paperwork as some manufacturers require - does BGE require that? If so, I'll need to dig up the receipt... somehow.
A receipt will work just fine for bge.Be careful, man! I've got a beverage here. -
It's been a while, but I think you can do it online with the numbers from the dome.My dealer kept records for just such unfortunate circumstance.Bx - > NJ ->TX!!!All to get cheaper brisket!
-
I don't think I filled anything out and replaced two plate setters already.
-
tazcrash said:It's been a while, but I think you can do it online with the numbers from the dome.My dealer kept records for just such unfortunate circumstance.
Taz is correct. I registered my XL this way just last month.XLBGE, LBGE
Fernandina Beach, FL
-
Thanks guys - I'll RTFM next time. Dome ID is all that is needed.+++++++++++++++++++++++++++Austin, Texas. I'm the guy holding a beer.
-
Called the dealer today. He said they didn't think the accessories had any warranty, but they would call the BGE rep to find out. I Hung up with them and left a message for the BGE rep at the mothership.Mark Annville, PA
-
He doesn't know what he talking about. 3 year - tell him IrishDevl said so - that should do the trickcortguitarman said:Called the dealer today. He said they didn't think the accessories had any warranty, but they would call the BGE rep to find out. I Hung up with them and left a message for the BGE rep at the mothership.
-
Perhaps your dealer could look at the warranty info page at: http://www.biggreenegg.com/support/warranty/
Item #2 is pretty clear.XL, Large, Small, Mini Eggs, Shirley Fabrication 24x36 Patio, Humphrey's Weekender, Karubecue C-60, MAK 1-Star General, Hasty Bake Gourmet, Santa Maria Grill, Webers: 14" WSM, 22.5" OTG, 22.5" Kettle Premium, WGA Charcoal, Summit S-620 NG
Bay Area, CA -
Thanks R2. I'll show him. I know that he'll make it right. I'm glad he was honest with me instead of flat put telling me no, it won't be covered.Mark Annville, PA
-
Still think telling him Irishdevl said so is the way to go here, but I guess showing him this might work as well.
-
tell him IrishDevl said so - that should do the trickThis is the best advice on the forum. I have gotten 3 promotions at work ('cuz the Devil said so beeyatch), free food at every restaurant I visit, and people bow to me when I enter a room now. My acne has cleared, I get free lump, and every time I walk in to my dealer he hands me a platesetter for nothing. Try it, it's awesome."Always Trust The Devil" is my new (and very sketchy) personal motto. What could go wrong?Keepin' It Weird in The ATX FBTX
-
I can't agree more with Cen Tex.IrishDevl taught my daughter how to walk too. All by telling her "because IrishDevl said so".It ends every argument with my wife. I never knew what being "right" felt like until now.Thank you, Beelzebub of the Emerald isle!
-
"It ends every argument with my wife. I never knew what being "right" felt like until now."Amen. She also finds me more attractive in the bedroom with my new found confidence. Ba-Boom!Thanks Devil!Keepin' It Weird in The ATX FBTX
-
I am the new Mangrates, YES!
-
IrishDevl said:I am the new Mangrates, YES!Keepin' It Weird in The ATX FBTX
-
I think Henapple and Travis should tell their mangrates that Irish Devil told them to stop rusting. Problem solvedThe Cen-Tex Smoker said:IrishDevl said:I am the new Mangrates, YES!
Now you are talking crazy... We all know henapple turned me down when i asked him to buy me ozark oak and drop it off to me in New Jersey - he turned me down because I like Notre Dame. I refuse to tell his mangrates to stop rusting. Travis on the other hand - fine you can tell your mangrates.
Categories
- All Categories
- 182.7K EggHead Forum
- 15.7K Forum List
- 459 EGGtoberfest
- 1.9K Forum Feedback
- 10.3K Off Topic
- 2.2K EGG Table Forum
- 1 Rules & Disclaimer
- 9K Cookbook
- 12 Valentines Day
- 91 Holiday Recipes
- 223 Appetizers
- 516 Baking
- 2.4K Beef
- 88 Desserts
- 163 Lamb
- 2.4K Pork
- 1.5K Poultry
- 30 Salads and Dressings
- 320 Sauces, Rubs, Marinades
- 543 Seafood
- 175 Sides
- 121 Soups, Stews, Chilis
- 35 Vegetarian
- 100 Vegetables
- 313 Health
- 293 Weight Loss Forum