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trying to get a hold of ceramic grill store,,,,

smokesniffersmokesniffer Posts: 2,016
edited July 2012 in EggHead Forum
I've tried a number of times to call the store. Always get a recording to leave message, which I did once. No response from them. Are they still in business. I want to order a woo and stone for my small egg, which I am picking up today. Wanted to have the additional pieces for early next week.Do they have any specials or discounts for forum members? Hope they are still around. 
Large, small, and a mini

Comments

  • Send Tjv (thats Tom, the owner) a PM. he may be on vacation or something but they are still around.
    Keeping it Weird in the ATX
    2 Large BGE
    1 MiniMax BGE
    1 Karubecue C60 (aka-"The Dishwasher")
    More accessories than TFJ knows about and one more purchase from mandatory counciling
  • MickeyMickey Posts: 18,364

    email Tom here:   sales@ceramicgrillstore.com

    Very top notch people and eqt.....

    Salado TX Egg Family: 2 Large and a very well used Mini, added a Mini Max (I'm good for now). 

  • smokesniffersmokesniffer Posts: 2,016
    Thanks Mickey, I have sent them a email as well.
    Large, small, and a mini
  • TaylorCRTaylorCR Posts: 34
    I emailed them last week and got a response within 24 hours FWIW
    I stole two Charolais heifers ...


    Little Rock, Arkansas

  • krobertsmsnkrobertsmsn Posts: 630
    I had same problem but eventually got him on the phone. It did take SEVERAL calls tho....that was 3 months ago. Like the products....
    LBGE 4/2012, MBGE 6/2012 & Mini 11/2013
    Rome, GA
  • tjvtjv Posts: 3,612
    Yesterday, I was out of town, working my real job.   When I'm in town, I try to return CGS calls twice a day, early morning and late afternoon....sine you are on the west coast of Canada, I did not call this morning.  Just thought you would not want a 6 am call from me.  Yes, I look up area codes before calling in the morning, just polite thing to do.  So, you got put into the later afternoon return call bunch............anyway, I called and left a message.

    tom
    www.ceramicgrillstore.com ACGP, Inc.
  • JWBurnsJWBurns Posts: 337
    tjv said:

    Yesterday, I was out of town, working my real job.   When I'm in town, I try to return CGS calls twice a day, early morning and late afternoon....sine you are on the west coast of Canada, I did not call this morning.  Just thought you would not want a 6 am call from me.  Yes, I look up area codes before calling in the morning, just polite thing to do.  So, you got put into the later afternoon return call bunch............anyway, I called and left a message.


    tom
    Any questions?

    :)

  • SteveWPBFLSteveWPBFL Posts: 1,315
    Yeah, I was going to say he passes through here regularly.
  • smokesniffersmokesniffer Posts: 2,016
    @tjv. Thanks for the follow up. I am away now for a few days. I have placed an order on your website today. Small woo, 10" stone and drip pan. Looking forward to using your product. Thank you to all those who suggested this option. :-bd
    Large, small, and a mini
  • MickeyMickey Posts: 18,364
    you will not be sorry
    Salado TX Egg Family: 2 Large and a very well used Mini, added a Mini Max (I'm good for now). 

  • DougQDougQ Posts: 30
    I just pulled the trigger on an adjustable rig. Can't wait!

    This site causes me to spend more money...
  • ShedFarmShedFarm Posts: 499
    edited July 2012
    I love the Ceramic Grill Store "stuff", and should be getting my 10" stones, large Woo2 and another small Woo in today's FedEx delivery.

    That'll make my total haul from CGS (so far):
    (2) Large Woo3s
    (1) Large Woo2
    (1) Large Adjustable Rig, with extender, sliders, oval grid, etc.
    (1) Large Spider
    (4) 13" stones
    (1) Oval stone
    (2) Large Woo Extenders
    (1) Medium Woo
    (1) Medium Spider
    (2) Small Woos
    (4) 10" stones
    (1) Mini Woo

    ...and I thought buying the Eggs were going to be the most expensive part of getting rid of my gas grill!
    BJ (Powhatan, VA)
  • bbqlearnerbbqlearner Posts: 760
    Just pulled a trigger as well and ordered a few stuff from them. Can't wait!!

    Houston, TX - Buddy LBGE, Don SBGE, Tiny Mini & Shiny Momma Pitts n Spitts

  • smokesniffersmokesniffer Posts: 2,016
    @shedfarm, holy smokes, u r going to need a gasser to store all ur goodies in. lol
    Large, small, and a mini
  • ShedFarmShedFarm Posts: 499
    LOL, yeah ... I gave the gasser to my sister, a couple of months ago. I had so much stuff, I had to get a big ol' deck box, to store it all in!
    BJ (Powhatan, VA)
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