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dougcrann

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  • Re: Customer Support

    dougcranndougcrann
    The dealer is not the one that makes the final call on warranty stuff, least not ceramics and hinges. They have to go thru the distributor.....least that is what the distributor told me. I just had …
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  • Re: Issues with my BGE

    dougcranndougcrann
    Since using my Reverse Flow a few times, which likes 250*-300* I no longer cook at 225*. For what it is worth, I was curious and was tried maintaing 175* using the wifes Flamebpss...was not an issue.…
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  • Re: OT- Trucks, What do you drive??

    dougcranndougcrann
    LB7 Duramax. Thing is known for its injector issues. I got the truck with 90k on it, went another 110k before the injectors went out. I replaced them myself. Installed a lift pump, and flashed the c…
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  • Re: Digi Q DX2 or ?

    dougcranndougcrann
    Had a DigiQ. Had one of the most horrendous customer service experiences with them. Tossed the thing in the trash, replaced with a FlameBoss. Great device. When you need customer support...one of the…
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  • Re: Customer Support

    dougcranndougcrann
    bruce@biggreenegg.com
    ·
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