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Invalid security code

Unknown
Unknown
edited November -0001 in Forum Feedback
Morning WMK:

Trying to activate profile and keep getting "Invalid Security Code" error message. Have not received email with security code.


Profile name/handle is EggHatter
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Comments

  • WMK
    WMK Posts: 1,747
    EggHatter,

    Oops, we've added the "security graphic" (the image with letters in it to prevent automated spammers from getting through) to the registration process; and, it appears that we need to add it to the activation screen also, we'll take care of it ASAP.

    Apologies for the inconvenience -- I'll reply again to this thread when it's done.
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  • WMK
    WMK Posts: 1,747
    EggHatter,

    Okay, try it now. I added the security graphic to the activation form, but I didn't test it because I don't have a test profile available. Let me know if it works -- you'll need to enter the characters in the graphic in the "security code" field. Hopefully, that will get you through.
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  • Unknown
    Unknown
    Morning WMK:

    The security graphic is there, but when I click on the ACTIVATE box nothing happens. I don't any error message or anything, it just sits there (and I waited about a minute before trying something else).

    EggHatter
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