Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.

Want to see how the EGG is made? Click to Watch

Invalid security code

Unknown
edited November -1 in Forum Feedback
Morning WMK:

Trying to activate profile and keep getting "Invalid Security Code" error message. Have not received email with security code.


Profile name/handle is EggHatter

Comments

  • WMK
    WMK Posts: 1,747
    EggHatter,

    Oops, we've added the "security graphic" (the image with letters in it to prevent automated spammers from getting through) to the registration process; and, it appears that we need to add it to the activation screen also, we'll take care of it ASAP.

    Apologies for the inconvenience -- I'll reply again to this thread when it's done.
  • WMK
    WMK Posts: 1,747
    EggHatter,

    Okay, try it now. I added the security graphic to the activation form, but I didn't test it because I don't have a test profile available. Let me know if it works -- you'll need to enter the characters in the graphic in the "security code" field. Hopefully, that will get you through.
  • Morning WMK:

    The security graphic is there, but when I click on the ACTIVATE box nothing happens. I don't any error message or anything, it just sits there (and I waited about a minute before trying something else).

    EggHatter