Need new bands in Thailand

ThailandBBQ said:

As stated I am in Thailand and one of my bands broke (medium BGE) due to rust after 15 years. I am having difficulty finding what I need exactly and also difficult to find a dealer that ships internationally. Since this will be expensive for shipping I would prefer to  change the hinge assy also.

Unfortunately only Kamados are available here.
If anyone has any suggestions it would be greatly appreciated. 

Thank you,
Mike

DoubleEgger said:

The diameter of the medium changed at some point years ago. Double check to ensure that the new band assembly will work on your egg. 

didnt know that with the medium, i know the new band does not fit my old large and the xl changed at one point. almost seems it was a plan.......

zaphod said:

I am surprised that the mothership does not ship to international locations not served by their network.

well speaking as one who ships internationally then postage can be extremely costly even for a couple ounces in a small package so a big heavy box by comparison could easily be a deal killer!

https://eggheadforum.com/discussion/1140610/medium-size-change

what year is your medium and did you register for warranty?  

link above may help measure if year is unknown. 

seems like your best bet is contacting HQ and attempting a warranty claim unless someone who knows runs across this post.  it wouldn’t be under warranty but it would get the ball rolling.  

yes new hinge is great — if the new improved one fits and works, maybe find a friend to ship it for you (if that is even an option). 

Buckwoody Egger said:

yes new hinge is great — if the new improved one fits and works, maybe find a friend to ship it for you (if that is even an option). 

For whatever it is worth CGS is another source for the band though they don't ship out of the USA. Before I have intervened and then the foreign egger would order and pay for their band and have it sent to me here in IL. Then I would merely cover up the shipping label with the foreign buyer's label after having slipped a Rutland gasket inside the box and then ship the band to the buyer. BUT due to the high cost of postage I take the box to the post office to get the exact postage it is going to cost and then have the buyer pay me that amount first using an Amazon gift card, which is a method which makes payment a breeze! I just use my 23 year reputation as being trustworthy in this roundabout transaction.

alaskanassasin said:

kl8ton said:

I don't mind assisting in shipping one to you. If you want you can private message me your address and I can get some quotes. 

I have to ship a Daisy wheel to Alaskan assassin yet too! I have not forgotten. 

I was like “this mother *****) lol just kidding of course. No hurry

A hahaha!

howdy Ron,
We quit shipping international because of to many chargebacks, especially with orders going to freight forwarders here in the USA. I would be cautious on how you proceed.

tom

Thanks for the heads up, Tom - your experience tells me a lot!

ThailandBBQ said:

Thank you all for the comments and possible solutions for shipping. I spoke with the Kamado dealer here in Thailand and he is going to help me find a solution for the bands. It may or may not work out so my BGE will become a basic grill. More than likely whether I get a fix for the BGE or not I will buy a Kamado.  At least I can get support for the Kamado.

The comment on not shipping international in my opinion is just an excuse. I have shipped high dollar items from the USA and Europe with no problem at all. 

Thanks again to all,
TB

i shipped over a mini papermill to china once, it got held up in customs for about 6 months.....then they shot it before delivering it. my customer here had to go over and replace the computer system and some heaters. i wont even get into the pricing and markups involved, was about double what the customer paid for the unit.