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Dealer recommendation Woodstock/Canton, GA area?

RRog17
RRog17 Posts: 572
in EggHead Forum
I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?
Canton, GA
LBGE, Joe Jr., 28” Blackstone
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Answers

  • SmokeyPitt
    SmokeyPitt Posts: 10,490
    This is my dealer and they have been great with Warranty claims.
    Big Green Egg | North Metro Pool

    I handled the entire thing by email. Just got a base replace in December and it took about 3 weeks for them to get it in. 

    Stop by the Texaco (S&J Kitchen) a few doors down and get a biscuit.


    Which came first the chicken or the egg?  I egged the chicken and then I ate his leg. 

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  • RRog17
    RRog17 Posts: 572
    SmokeyPitt said:
    This is my dealer and they have been great with Warranty claims.
    Big Green Egg | North Metro Pool

    I handled the entire thing by email. Just got a base replace in December and it took about 3 weeks for them to get it in. 

    Stop by the Texaco (S&J Kitchen) a few doors down and get a biscuit.

    Thank you. I will check them out. 
    Canton, GA
    LBGE, Joe Jr., 28” Blackstone
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  • northGAcock
    northGAcock Posts: 15,173
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    Ellijay GA with a Medium & MiniMax

    Well, I married me a wife, she's been trouble all my life,
    Run me out in the cold rain and snow
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  • northGAcock
    northGAcock Posts: 15,173
    RRog17 said:
    I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?
    A drive to the mothership?
    Ellijay GA with a Medium & MiniMax

    Well, I married me a wife, she's been trouble all my life,
    Run me out in the cold rain and snow
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  • Lit
    Lit Posts: 9,053
    northGAcock said:
    RRog17 said:
    I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?
    A drive to the mothership?
    I was going to say that but someone was looking for a replacement recently and went there and said they had to knock on a door like around back to get someone to answer. I would call first before making that drive.
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  • RRog17
    RRog17 Posts: 572
    northGAcock said:
    RRog17 said:
    I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?
    A drive to the mothership?
    went by the mothership a couple of weeks ago and it was closed. Due to Covid I assume. 
    Canton, GA
    LBGE, Joe Jr., 28” Blackstone
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  • RRog17
    RRog17 Posts: 572
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 
    Canton, GA
    LBGE, Joe Jr., 28” Blackstone
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  • Lit
    Lit Posts: 9,053
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    Isnt that Big Green Craigs new store?
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  • Lit
    Lit Posts: 9,053
    RRog17 said:
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 
    I think alot of dealers are struggling to keep spare parts in stock. You might want to call ahead before you venture out. I know the workbench Ace in roswell used to keep a decent stock but like I said there have been posts on this forum about BGE being out of spare parts.
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  • RRog17
    RRog17 Posts: 572
    Lit said:
    RRog17 said:
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 
    I think alot of dealers are struggling to keep spare parts in stock. You might want to call ahead before you venture out. I know the workbench Ace in roswell used to keep a decent stock but like I said there have been posts on this forum about BGE being out of spare parts.
    Thanks. I’ll call around first. I’m in no hurry. Just have a crack on the outside of my base but it doesn’t go all the way through so I’m still using it with no problems.  
    Canton, GA
    LBGE, Joe Jr., 28” Blackstone
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  • northGAcock
    northGAcock Posts: 15,173
    Lit said:
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    Isnt that Big Green Craigs new store?
    Yes it is. 
    Ellijay GA with a Medium & MiniMax

    Well, I married me a wife, she's been trouble all my life,
    Run me out in the cold rain and snow
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  • Lit
    Lit Posts: 9,053
    RRog17 said:
    Lit said:
    RRog17 said:
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 
    I think alot of dealers are struggling to keep spare parts in stock. You might want to call ahead before you venture out. I know the workbench Ace in roswell used to keep a decent stock but like I said there have been posts on this forum about BGE being out of spare parts.
    Thanks. I’ll call around first. I’m in no hurry. Just have a crack on the outside of my base but it doesn’t go all the way through so I’m still using it with no problems.  
    Dealers wont have a base in stock. Probably have to send pics and wait a couple weeks for it to come in.
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  • RRog17
    RRog17 Posts: 572
    SmokeyPitt said:
    This is my dealer and they have been great with Warranty claims.
    Big Green Egg | North Metro Pool

    I handled the entire thing by email. Just got a base replace in December and it took about 3 weeks for them to get it in. 

    Stop by the Texaco (S&J Kitchen) a few doors down and get a biscuit.

    Thank you! I emailed them all my info and they filed the claim for me. Today they called and said my base was in. Less than two weeks total. 
    Canton, GA
    LBGE, Joe Jr., 28” Blackstone
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  • Lit
    Lit Posts: 9,053
    northGAcock said:
    Lit said:
    northGAcock said:
    @RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.
    Isnt that Big Green Craigs new store?
    Yes it is. 
    Nice. I want to go check it out. Looks like he has some nice stuff in there.
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