Dealer recommendation Woodstock/Canton, GA area?

RRog17

I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?

SmokeyPitt

This is my dealer and they have been great with Warranty claims.
Big Green Egg | North Metro Pool

I handled the entire thing by email. Just got a base replace in December and it took about 3 weeks for them to get it in. 

Stop by the Texaco (S&J Kitchen) a few doors down and get a biscuit.

RRog17

SmokeyPitt said:

This is my dealer and they have been great with Warranty claims.
Big Green Egg | North Metro Pool

I handled the entire thing by email. Just got a base replace in December and it took about 3 weeks for them to get it in. 

Stop by the Texaco (S&J Kitchen) a few doors down and get a biscuit.

Thank you. I will check them out. 

northGAcock

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

northGAcock

RRog17 said:

I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?

A drive to the mothership?

Lit

northGAcock said:

RRog17 said:

I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?

A drive to the mothership?

I was going to say that but someone was looking for a replacement recently and went there and said they had to knock on a door like around back to get someone to answer. I would call first before making that drive.

RRog17

northGAcock said:

RRog17 said:

I’ve been in the area for only a few months and looks like I’m going to need file a warranty claim. Anyone have a good BGE dealer they would recommend in the Woodstock/Canton area?

A drive to the mothership?

went by the mothership a couple of weeks ago and it was closed. Due to Covid I assume. 

RRog17

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 

Lit

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

Isnt that Big Green Craigs new store?

Lit

RRog17 said:

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 

I think alot of dealers are struggling to keep spare parts in stock. You might want to call ahead before you venture out. I know the workbench Ace in roswell used to keep a decent stock but like I said there have been posts on this forum about BGE being out of spare parts.

RRog17

Lit said:

RRog17 said:

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 

I think alot of dealers are struggling to keep spare parts in stock. You might want to call ahead before you venture out. I know the workbench Ace in roswell used to keep a decent stock but like I said there have been posts on this forum about BGE being out of spare parts.

Thanks. I’ll call around first. I’m in no hurry. Just have a crack on the outside of my base but it doesn’t go all the way through so I’m still using it with no problems.  

northGAcock

Lit said:

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

Isnt that Big Green Craigs new store?

Yes it is. 

Lit

RRog17 said:

Lit said:

RRog17 said:

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

I’m not opposed to driving a bit for a good dealer. Just figured I’d start with the more local dealers first. 

I think alot of dealers are struggling to keep spare parts in stock. You might want to call ahead before you venture out. I know the workbench Ace in roswell used to keep a decent stock but like I said there have been posts on this forum about BGE being out of spare parts.

Thanks. I’ll call around first. I’m in no hurry. Just have a crack on the outside of my base but it doesn’t go all the way through so I’m still using it with no problems.  

Dealers wont have a base in stock. Probably have to send pics and wait a couple weeks for it to come in.

RRog17

SmokeyPitt said:

This is my dealer and they have been great with Warranty claims.
Big Green Egg | North Metro Pool

I handled the entire thing by email. Just got a base replace in December and it took about 3 weeks for them to get it in. 

Stop by the Texaco (S&J Kitchen) a few doors down and get a biscuit.

Thank you! I emailed them all my info and they filed the claim for me. Today they called and said my base was in. Less than two weeks total. 

Lit

northGAcock said:

Lit said:

northGAcock said:

@RRog17 might try Playing with Fire BBQ Emporium in Suwanee......that said, it would be a bit of a drive for you.

Isnt that Big Green Craigs new store?

Yes it is. 

Nice. I want to go check it out. Looks like he has some nice stuff in there.