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PSA Three bag Rockwood on-line order free shipping expires 12/27 - PSA

lousubcap
lousubcap Posts: 36,872
in EggHead Forum
From the Rockwood web-site:
"BAD NEWS:  The 3-bag option with Free Shipping will  sunset 12/27 @ noon.  UPS & FedEx just informed us that any box over 50# will have a 58% increased cost. "
Self Christmas present works for me...
Louisville; Rolling smoke in the neighbourhood.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period. CHEETO (aka Agent Orange) makes Nixon look like a saint.  
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Comments

  • rifrench
    rifrench Posts: 469
    Sad news, but will have to go with it. There no source for Rockwood close enough to offset truck fuel cost.
     1 LBGE, 1 SBGE, 1 KBQ and a 26" Blackstone near Blackstone, Virginia
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    The a-holes gave us 10 days notice.  That was on top of a 5% across the board they announced last month.

    I had 1500 empty boxes on order.  I called the box company in a panic......they pulled it off the line.  They were starting the order that afternoon.  That was close.
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  • lousubcap
    lousubcap Posts: 36,872
    stlcharcoal said:
    The a-holes gave us 10 days notice.  That was on top of a 5% across the board they announced last month.

    I had 1500 empty boxes on order.  I called the box company in a panic......they pulled it off the line.  They were starting the order that afternoon.  That was close.
    No collusion when both come up with the same increase and announce at the same time...  They know when they have you by the 'nads!  
    Louisville; Rolling smoke in the neighbourhood.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period. CHEETO (aka Agent Orange) makes Nixon look like a saint.  
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  • RajunCajun
    RajunCajun Posts: 1,049
    stlcharcoal said:
    The a-holes gave us 10 days notice.  That was on top of a 5% across the board they announced last month.

    I had 1500 empty boxes on order.  I called the box company in a panic......they pulled it off the line.  They were starting the order that afternoon.  That was close.
    What is the expected effect on the 3 bag deal?
    The problem with a problem is that you don't know it's a problem until it's a problem, and that is a big problem.
    Holding the company together with three spreadsheets and two cans connected by a long piece of string.
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    edited December 2019
    RajunCajun said:
    stlcharcoal said:
    The a-holes gave us 10 days notice.  That was on top of a 5% across the board they announced last month.

    I had 1500 empty boxes on order.  I called the box company in a panic......they pulled it off the line.  They were starting the order that afternoon.  That was close.
    What is the expected effect on the 3 bag deal?
    It's done as of a week from now......no more 3-bag boxes.  
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  • stv8r
    stv8r Posts: 1,127
    Thanks for the heads up!
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  • JR_Baas
    JR_Baas Posts: 25
    Just ordered 6 bags! 
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  • dbCooper
    dbCooper Posts: 2,678
    edited December 2019
    I am fortunate that I can purchase locally from a couple Ace Hardwares.  Perhaps a new 4-bag special sent in two shipments would be an option for those not so lucky?
    *edit, made a complete sentence.
    LBGE, LBGE-PTR, 22" Weber, Coleman 413G
    Great Plains, USA
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    The shipping on the bags is a lot like the pallets.  They screw you on one, then two is only like 40% more, then the third is only another 20% more. 

    Totally spitballing numbers here, but imagine if its $20 to ship one bag in a $2 box, then its $26 to ship two in a $2.75 box, then its $30 to ship in a $3.25 box.  You can see how the per bag cost on shipping drops from $22 a bag to $14 a bag, to $11 a bag.  That's how we used to be able to absorb the shipping on sending 3 bags.

    FedEx and UPS treat two boxes just like two separate shipments, so we dont save any money if you buy 1 box vs 2.  That's BS because "the last mile" is saving them money in this case.

    So unless we increase the cost on the 1 or 2 bag option, no more "free shipping".  Shipping is never "free", it's just PREPAID in some cases.  Right now the shipping on those two options is contingent on your zip.  Customers on the coast lines pay more than those in the central US.  It's a nightmare to program the shipping models into shopify.

    We will work on it over the next week and debut the pricing a week for tomorrow.  As always, try to BUY LOCAL.  Use our direct option as the last resort.  It's going to be in better shape, lower price, and supporting one of our local dealers. I hate selling direct, but there are some folks that don't have any other options.

    We have about 100 of the 3 bag boxes left, so please order so we can get rid of them!!!  Any boxes left after next saturday will go home with me and my four kids will make one hell of a box fort!
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  • littlerascal56
    littlerascal56 Posts: 2,110
    Jonathan is spot on on shipping pallets (to your commercial address or dock). I used to buy Lumberjack pellets direct from Seth, at $450 per pallet (2000#).  Shipping was $200 for 1 pallet, but only $300 total for 4 pallets to Kansas. So I bought 4 at a time, and ordered twice a year.
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    littlerascal56 said:
    Jonathan is spot on on shipping pallets (to your commercial address or dock). I used to buy Lumberjack pellets direct from Seth, at $450 per pallet (2000#).  Shipping was $200 for 1 pallet, but only $300 total for 4 pallets to Kansas. So I bought 4 at a time, and ordered twice a year.
    Seth is a good dude.....I talk to him often. 
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  • drumdudeguy
    drumdudeguy Posts: 165
    Can you find another dealer in Charlotte NC? Blackhawk Hardware adds about 25% to each bag. I don’t want to go back to Royal Oak.
    Hilton Head, SC- XL Big Green Egg w/Modular Nest
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  • Lvnthedrm
    Lvnthedrm Posts: 153
    6 bags ordered
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  • JohnnyTarheel
    JohnnyTarheel Posts: 6,629
    drumdudeguy said:
    Can you find another dealer in Charlotte NC? Blackhawk Hardware adds about 25% to each bag. I don’t want to go back to Royal Oak.
    I buy my Rockwood through Ace in Locust right outside Charlotte. Or Hipps Ace Hardware in Charlotte. 




    Charlotte, NC - Large BGE 2014, Maverick ET 733, Thermopen, Nest, Platesetter, Woo2 and Extender w/Grid, Kick Ash Basket, Pizza Stone, SS Smokeware Cap, Blackstone 36"
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  • drumdudeguy
    drumdudeguy Posts: 165
    JohnnyTarheel said:
    drumdudeguy said:
    Can you find another dealer in Charlotte NC? Blackhawk Hardware adds about 25% to each bag. I don’t want to go back to Royal Oak.
    I buy my Rockwood through Ace in Locust right outside Charlotte. Or Hipps Ace Hardware in Charlotte. 





    I am writing this down this time. Thanks! Blackhawk charges almost $40 a bag.
    Hilton Head, SC- XL Big Green Egg w/Modular Nest
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  • JohnnyTarheel
    JohnnyTarheel Posts: 6,629
    edited December 2019
    drumdudeguy said:
    JohnnyTarheel said:
    drumdudeguy said:
    Can you find another dealer in Charlotte NC? Blackhawk Hardware adds about 25% to each bag. I don’t want to go back to Royal Oak.
    I buy my Rockwood through Ace in Locust right outside Charlotte. Or Hipps Ace Hardware in Charlotte. 





    I am writing this down this time. Thanks! Blackhawk charges almost $40 a bag.
    Yep they are out of sight  at Blackhawk on all their prices. 
    Charlotte, NC - Large BGE 2014, Maverick ET 733, Thermopen, Nest, Platesetter, Woo2 and Extender w/Grid, Kick Ash Basket, Pizza Stone, SS Smokeware Cap, Blackstone 36"
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  • hoosier_egger
    hoosier_egger Posts: 6,808
    drumdudeguy said:
    JohnnyTarheel said:
    drumdudeguy said:
    Can you find another dealer in Charlotte NC? Blackhawk Hardware adds about 25% to each bag. I don’t want to go back to Royal Oak.
    I buy my Rockwood through Ace in Locust right outside Charlotte. Or Hipps Ace Hardware in Charlotte. 





    I am writing this down this time. Thanks! Blackhawk charges almost $40 a bag.
    That's highway robbery 
    ~ John - Formerly known as ColtsFan  - https://www.instagram.com/hoosier_egger
    XL BGE, LG BGE, Med BGE, BGE Chiminea, Ardore Pizza Oven
    Bloomington, IN - Hoo Hoo Hoo Hoosiers!

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  • alaskanassasin
    alaskanassasin Posts: 8,960
    stlcharcoal said:
    The shipping on the bags is a lot like the pallets.  They screw you on one, then two is only like 40% more, then the third is only another 20% more. 

    Totally spitballing numbers here, but imagine if its $20 to ship one bag in a $2 box, then its $26 to ship two in a $2.75 box, then its $30 to ship in a $3.25 box.  You can see how the per bag cost on shipping drops from $22 a bag to $14 a bag, to $11 a bag.  That's how we used to be able to absorb the shipping on sending 3 bags.

    FedEx and UPS treat two boxes just like two separate shipments, so we dont save any money if you buy 1 box vs 2.  That's BS because "the last mile" is saving them money in this case.

    So unless we increase the cost on the 1 or 2 bag option, no more "free shipping".  Shipping is never "free", it's just PREPAID in some cases.  Right now the shipping on those two options is contingent on your zip.  Customers on the coast lines pay more than those in the central US.  It's a nightmare to program the shipping models into shopify.

    We will work on it over the next week and debut the pricing a week for tomorrow.  As always, try to BUY LOCAL.  Use our direct option as the last resort.  It's going to be in better shape, lower price, and supporting one of our local dealers. I hate selling direct, but there are some folks that don't have any other options.

    We have about 100 of the 3 bag boxes left, so please order so we can get rid of them!!!  Any boxes left after next saturday will go home with me and my four kids will make one hell of a box fort!

     THREE BAG FREE SHIPPING SALE! =)
    South of Columbus, Ohio.


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  • lousubcap
    lousubcap Posts: 36,872
    I'm on it...I will place another order for two 3 bag shipments Monday.  More incoming delayed satisfaction presents for me.   B)
    Louisville; Rolling smoke in the neighbourhood.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period. CHEETO (aka Agent Orange) makes Nixon look like a saint.  
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    drumdudeguy said:
    JohnnyTarheel said:
    drumdudeguy said:
    Can you find another dealer in Charlotte NC? Blackhawk Hardware adds about 25% to each bag. I don’t want to go back to Royal Oak.
    I buy my Rockwood through Ace in Locust right outside Charlotte. Or Hipps Ace Hardware in Charlotte. 





    I am writing this down this time. Thanks! Blackhawk charges almost $40 a bag.
    Any Ace Hardware or True Value can order it for you if it's not on the shelf.  Each store is independently owned and operated, so pricing can vary quite a bit between stores.
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  • Wolfpack
    Wolfpack Posts: 3,552
    Thanks for the heads up- 
    Greensboro, NC
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    lousubcap said:
    I'm on it...I will place another order for two 3 bag shipments Monday.  More incoming delayed satisfaction presents for me.   B)
    Got it!  These will ship today, so there's a chance they might be delivered tomorrow with you being where you are.

    Thanks man!
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  • lousubcap
    lousubcap Posts: 36,872
    stlcharcoal said:
    lousubcap said:
    I'm on it...I will place another order for two 3 bag shipments Monday.  More incoming delayed satisfaction presents for me.   B)
    Got it!  These will ship today, so there's a chance they might be delivered tomorrow with you being where you are.

    Thanks man!
    You guys are quick.  The above was posted before I could get from their web site to here.  
    Louisville; Rolling smoke in the neighbourhood.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period. CHEETO (aka Agent Orange) makes Nixon look like a saint.  
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    lousubcap said:
    stlcharcoal said:
    lousubcap said:
    I'm on it...I will place another order for two 3 bag shipments Monday.  More incoming delayed satisfaction presents for me.   B)
    Got it!  These will ship today, so there's a chance they might be delivered tomorrow with you being where you are.

    Thanks man!
    You guys are quick.  The above was posted before I could get from their web site to here.  
    It was already out on the pallet for the early pickup before you posted that!!!!!!


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  • Lowcountrygamecock
    Lowcountrygamecock Posts: 416
    I just ordered a box.  That stuff is hard to come by around my neck of the woods.  I called every Ace within 50 miles and only one had it.  He had one bag left but I can order it as cheap per bag straight from the warehouse.  
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  • drumdudeguy
    drumdudeguy Posts: 165
    Just placed my order as well!
    Hilton Head, SC- XL Big Green Egg w/Modular Nest
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  • MotownVol
    MotownVol Posts: 1,072
    My order is also in.  
    Morristown TN, LBGE and Mini-Max.
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  • stlcharcoal
    stlcharcoal Posts: 4,761
    All shipped!
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  • Lowcountrygamecock
    Lowcountrygamecock Posts: 416
    Looks like A Friday delivery for me. 3 bags won’t last long this time of year. 
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  • drumdudeguy
    drumdudeguy Posts: 165
    stlcharcoal said:
    All shipped!

    Hey stlcharcoal . Why is your charcoal so clean burning? How do you do it? 🤔

    Hilton Head, SC- XL Big Green Egg w/Modular Nest
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