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Warranty Contact
RajunCajun
Posts: 1,049
Anyone know the email addy of the current person at BGE that handles warranty claims? I once had a contact name and email but I cannot seem to put my finger on it at the moment.
Thanks
Thanks
The problem with a problem is that you don't know it's a problem until it's a problem, and that is a big problem.
Holding the company together with three spreadsheets and two cans connected by a long piece of string.
Holding the company together with three spreadsheets and two cans connected by a long piece of string.
Comments
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Bruce is the guy to call if you have to go that route, but try a local dealer first.
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Thanks! Do you have his email addy? It has been 18 or so years and my dealer is out of business. Last time I went through this the new dealer wasn't all that enthused about providing warranty help. I had to work it through BGE and have it shipped with the local dealers next shipment.SemolinaPilchard said:Bruce is the guy to call if you have to go that route, but try a local dealer first.
The problem with a problem is that you don't know it's a problem until it's a problem, and that is a big problem.
Holding the company together with three spreadsheets and two cans connected by a long piece of string. -
Yup. Local dealer will take care of it or at least should~ John - Formerly known as ColtsFan - https://www.instagram.com/hoosier_egger
XL BGE, LG BGE, Med BGE, BGE Chiminea, Ardore Pizza Oven
Bloomington, IN - Hoo Hoo Hoo Hoosiers! -
Sorry, I do not have it. Is there no other dealer in your area? Let BGE know about the lousy dealer.
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Call him at the mothership. They are notoriously bad at answereing warranty emails but they do answer and respond quickly to phone calls. Bruce Bohannon is your guy.Keepin' It Weird in The ATX FBTX
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Your dealer should be able to take care of everything if you have your proof of purchase. The busier dealers get more frequent shipments, and may be the quickest solution. And Bruce is great if you need him
Good luck! -
I’d go straight to Bruce. My local dealer sucks when it comes to warranty. Been there done that.NW IOWA
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