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Damaged Blackstone - Need advice
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nolaegghead said:Audi, Porsche and Dodge here...the trifecta!_________________________________________________Don't let the truth get in the way of a good story!Large BGE 2006, Mini Max 2014, 36" Blackstone, Anova Sous Vide
Green Man GroupJohns Creek, Georgia -
nolaegghead said:Audi, Porsche and Dodge here...the trifecta!
fukahwee maineyou can lead a fish to water but you can not make him drink it -
Ima have one myself now that @TEXASBGE2018 sobered up! Good thing about buying at the BBB store is you can get a Shamwow and ScrubDaddy with your Blackstone!
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XL 6/06, Mini 6/12, L 10/12, Mini #2 12/14 MiniMax 3/16 Large #2 11/20 Legacy from my FIL - RIP
Tampa Bay, FL
EIB 6 Oct 95 -
thetrim said:Ima have one myself now that @TEXASBGE2018 sobered up! Good thing about buying at the BBB store is you can get a Shamwow and ScrubDaddy with your Blackstone!
Oh I was sober the entire time.That's the sad and funny part. I can't speak for everyone else.Rockwall, Tx LBGE, Minimax, 22" Blackstone, Pizza Party Bollore. Cast Iron Hoarder.
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Lit said:Just a heads up bed bath and beyond has a great return policy. If you have the original receipt it’s pretty much like Costco they will take anything back. We returned something that broke after 4 plus years and they have us our money back.
I'm only hungry when I'm awake!
Okeechobee FL. Winter
West Jefferson NC Summer
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TEXASBGE2018 said:thetrim said:Ima have one myself now that @TEXASBGE2018 sobered up! Good thing about buying at the BBB store is you can get a Shamwow and ScrubDaddy with your Blackstone!
Oh I was sober the entire time.That's the sad and funny part. I can't speak for everyone else."I've made a note never to piss you two off." - Stike -
JohnInCarolina said:TEXASBGE2018 said:thetrim said:Ima have one myself now that @TEXASBGE2018 sobered up! Good thing about buying at the BBB store is you can get a Shamwow and ScrubDaddy with your Blackstone!
Oh I was sober the entire time.That's the sad and funny part. I can't speak for everyone else.They/Them
Morgantown, PA
XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer - PR72T - WSJ - BS 17" Griddle - XXL BGE - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker -
Jefferson, GA
XL BGE, MM, Things to flip meat over and stuff
Wife, 3 kids, 5 dogs, 4 cats, 12 chickens, 2 goats, 2 pigs.
“Honey, we bought a farm.” -
jeffwit said:They/Them
Morgantown, PA
XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer - PR72T - WSJ - BS 17" Griddle - XXL BGE - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker -
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DMW said:JohnInCarolina said:TEXASBGE2018 said:thetrim said:Ima have one myself now that @TEXASBGE2018 sobered up! Good thing about buying at the BBB store is you can get a Shamwow and ScrubDaddy with your Blackstone!
Oh I was sober the entire time.That's the sad and funny part. I can't speak for everyone else."I've made a note never to piss you two off." - Stike -
@Gym Did you get anywhere? The thread was getting ugly so I quit reading. Hope you get it resolved. Where are you?
I’m in S. Ont and I brought a couple back from Michigan recently and have one new in box I will gladly sell for $350 Can which is exactly what I paid for it in $US ($249) with exchange. I know you paid for one and I hope you get your money back or a replacement but the one I have is there should someone want it.
Mt Elgin Ontario - just a Large. -
Rockwall, Tx LBGE, Minimax, 22" Blackstone, Pizza Party Bollore. Cast Iron Hoarder.
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This was just a delightful read. This place is great. Funny thing too. Got my BS at Cabellas. Thank you all.Sandy Springs & Dawsonville Ga
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bgebrent said:This was just a delightful read. This place is great. Funny thing too. Got my BS at Cabellas. Thank you all.They/Them
Morgantown, PA
XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer - PR72T - WSJ - BS 17" Griddle - XXL BGE - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker -
bgebrent said:They/Them
Morgantown, PA
XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer - PR72T - WSJ - BS 17" Griddle - XXL BGE - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker -
DMW said:Sandy Springs & Dawsonville Ga
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gmac said:@Gym Did you get anywhere? The thread was getting ugly so I quit reading. Hope you get it resolved. Where are you?
I’m in S. Ont and I brought a couple back from Michigan recently and have one new in box I will gladly sell for $350 Can which is exactly what I paid for it in $US ($249) with exchange. I know you paid for one and I hope you get your money back or a replacement but the one I have is there should someone want it.
BBB was on board to send me a new unit, but ended up not being able to fulfill this since they couldn't figure out how to get it across the border.
Your offer is very generous. What city are you in?
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If you ship it back, do you pay for the shipping? The question I would have if getting the replacement parts is, how banged up are the parts that appear to be okay? That box looks like it went a few rounds with the American Tourister gorilla.
https://www.youtube.com/watch?v=5b1aRop-UbU -
If you do get in touch with someone from Blackstone, be polite and professional. Let them know you chose their product based on the advise of many happy customers of their product. I sent a registered letter to the Maytag CEO and got a brand new French door refrigerator by being polite.
Good luck !LBGE, and just enough knowledge and gadgets to be dangerous .
Buford,Ga. -
Got my BS on eBay and they sell everything. I guess I’m a dumbass too!
No no worries my wife still lives me!Central Valley CA One large egg One chocolate lab "Halle" two chiuahuas "Skittles and PeeWee" -
@Markarm4119 back before the internet, someone I know wrote a letter to a company because she was having trouble locating a certain shampoo. They had stop making it, but sent her a couple of cases of the stuff. It pays to be nice sometimes, however, there are times where the Dalton from Roadhouse approach is needed.
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SemolinaPilchard said:@Markarm4119 back before the internet, someone I know wrote a letter to a company because she was having trouble locating a certain shampoo. They had stop making it, but sent her a couple of cases of the stuff. It pays to be nice sometimes, however, there are times where the Dalton from Roadhouse approach is needed.
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Legume said:SemolinaPilchard said:@Markarm4119 back before the internet, someone I know wrote a letter to a company because she was having trouble locating a certain shampoo. They had stop making it, but sent her a couple of cases of the stuff. It pays to be nice sometimes, however, there are times where the Dalton from Roadhouse approach is needed.Jefferson, GA
XL BGE, MM, Things to flip meat over and stuff
Wife, 3 kids, 5 dogs, 4 cats, 12 chickens, 2 goats, 2 pigs.
“Honey, we bought a farm.” -
I was very polite with Blackstone on the phone today. They apologized for what happened. I would say they made an "effort" to help me.
@SemolinaPilchard BBB says no charge for return shipping (hopefully this is true). I couldn't agree more about assessing damage. I didn't know where to begin to ensure all damaged pieces were replaced without turning this into a long term project.
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One time I sent a letter to the maker of KY Jelly. I think it was the KY company. Anyway, the had this stuff that would get warm when you blew on it.. Anyway, not important. The lady I spoke with, she was very nice, anyway, anyway...
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XL 6/06, Mini 6/12, L 10/12, Mini #2 12/14 MiniMax 3/16 Large #2 11/20 Legacy from my FIL - RIP
Tampa Bay, FL
EIB 6 Oct 95 -
JohnInCarolina said:
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Legume said:JohnInCarolina said:"I've made a note never to piss you two off." - Stike
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