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OT-- Blackstone 17 Propane/Regulator Issues --OT

kl8tonkl8ton Posts: 2,694
Grandpa and Grandma bought my 6 year old a 17 inch Blackstone Griddle for his birthday.  He really wanted one.

We cooked bacon on it right out of the box.  I have it hooked up with a 20 lb tank and an adapter hose.  It ran great.

Next time I tried to light it, I couldn't get it to stay lit.  I know all about the safety mechanisms in the regulators and the tanks as I deal with it on the 36 inch griddle.  I shut everything off, disconnect the hose, wait, connect, start again, all is good.  Not so with the 17.  I called Blackstone.  They were very helpful.  They gave me a sequence to follow to start the 17 from a 20# tank.  I followed them precisely. The only procedural item that was new to me was to open the tank valve slowly.  We still could not get it working.  Blackstone said the regulator had to be bad and they would send me a new one, but they were on backorder. I said not to worry about it as I could still do an exchange with Amazon for the entire thing, which I did.  I just got the new one and have the same exact issue.  The first seasoning time went fine.  Fired it up, got to temp to put my grapeseed oil on, let it cool.  I repeated this 3 or 4 times in the same night.  Now, it will light with full flame for 2 or 3 seconds and then reduces to almost no flame or will shut off.  I repeat the procedures Blackstone gave me, but can't get it to stay lit.  I grabbed my other LP tank and have the same results.

Does anyone with a 17inch griddle run off the 20lb tanks?  Do you have to monkey with it a bunch or does it work every time just fine?  Wondering if they have a bad run of regulators or something.  Needless to say, my little boy is excited to use it, but is very frustrated, as am I.
LBGE, MiniMax - 17, 22, and 36"Blackstone
Grand Rapids MI

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