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    Is the plate setter covered by the lifetime ceramic warranty?

    Posts: 4,858
    edited March 2016 in EggHead Forum
    Mine just cracked.... It is still holding together but I don't want to take a chance.  I also noticed an airline crack at the bottom of my egg... Sad times.

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    Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage. •Niccolo Machiavelli
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    • Posts: 164
      I believe the warranty is 3 years. If you're past that, I'd look at getting an adjustable rack from Ceramic Grill Store. That's what I'm going to do once my current PS cracks.
      XL & Mini & knock off medium. Western North Carolina. Formerly Franklin, TN. Formerly in Palm Harbor, FL. 
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    • Posts: 1,006
       3 years on the platesetter
      XL BGE; Medium BGE; L BGE 
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    • Posts: 28,919
      I have been told 2 years. But I'm not 100% certain on that. Just repeating what I have heard. 

      Location- Just "this side" of Biloxi, Ms.

      Status- Standing by.

      The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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    • Posts: 14,414
      3 years 
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    • Posts: 424
      Glue it with JB Weld and Egg on......
      One large BGE in Louisville, KY.
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    • Posts: 75
      You'll be fine.    I used a broken plate setter for a long long time.   With my adjustable rig and stone the platesetter seems analog in a digital world.
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    • Posts: 18,475
      http://www.biggreenegg.com/wp-content/uploads/2011/07/BGE-WARRANTY-2012-final-V.2.pdf
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    • Posts: 4,858
      I could have sworn the dealer told me it was guaranteed for life when I purchased it...  Has this changed over the years?  I see that the date on the document that was posted is 2012, does anyone have prior versions?

      ____________________
      Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage. •Niccolo Machiavelli
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    • Posts: 28,919
      paqman said:
      I could have sworn the dealer told me it was guaranteed for life when I purchased it...  Has this changed over the years?  

      My dealer told me 2 years. Could have just been a mistake on his part. But reading the info that Double posted above, it says 3 years for the plate setter. Wish I would have known that last summer. I would be sitting on a new plate setter right now =)


      Location- Just "this side" of Biloxi, Ms.

      Status- Standing by.

      The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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    • Posts: 14,544
      Ask him. Maybe he will work it out if he told you that. Did it fail ? 
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    • Posts: 28,919
      pgprescott said:
      Ask him. Maybe he will work it out if he told you that. Did it fail ? 
      It hasnt broke in half yet. But it is cracked all the way across. It's just a matter of time before it breaks though. 

      Location- Just "this side" of Biloxi, Ms.

      Status- Standing by.

      The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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    • Posts: 14,544
      SGH said:
      show previous quotes
      It hasnt broke in half yet. But it is cracked all the way across. It's just a matter of time before it breaks though. 
      It's rare they fail without persuasion, but it happens. The reason they limited the warranty on the ps is the fraud. Too bad for those who actually have a failure. I had one break, but I broke it. Hope it works out. 
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    • Posts: 6,354
      I would just talk to your dealer. My brothers broke and he had his for 5+ years and he replaced with no questions. 
      Large and Small BGE
      Central, IL

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