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Warranty question...

egginNthefreeworld
egginNthefreeworld Posts: 68
in EggHead Forum

My fire ring, coal grate, & platesetter are all cracked, have no idea how, just noticed last week when I was cleaning it all out. Is this common? I purchased my egg 12/29/14, still have receipt and all. Should I have any issues getting these replaced? I do have a great egg dealer!

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Comments

  • Jupiter Jim
    Jupiter Jim Posts: 3,351
    edited March 2016

    If your egg dealer is as great as you say I would say no with the exception of the fire grate, I have a great dealer and he tells me that BGE will only cover it if cracked into at least two pieces. Not real common except the fire grate and if it was me I would just get a Kick Ash Basket. http://www.kickashbasket.com/


    I'm only hungry when I'm awake!

    Okeechobee FL. Winter

    West Jefferson NC Summer

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  • MO_Eggin
    MO_Eggin Posts: 284
    I have a similar fracture in the fire ring of my 8 year old LBGE.  I got a replacement under warranty in January without issue (along with the base which has a hairline fracture and fire box).  My fire grate has also been cracked like yours for 5+ years, I figure I'll replace it when it breaks all the way. 
    LBGE - St. Louis, MO; MM & LBGE - around 8100' somewhere in the CO Front Range
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