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OT: problem with Amazon ordering - any help appreciated! :OT

RRP
RRP Posts: 26,451
in Off Topic
Since last night I have been trying to order some things from Amazon. While it lets me sign in and find what I want I can not add it to my cart. Instead I get the dreaded Apple spinning beachball. That makes me think the problem is on my end, but I don't know why. Any ideas? BTW I have signed out and signed back in and that doesn't help. I also have a partial order pending that I can't cancel, nor can I add to for some reason.
Re-gasketing the USA one yard at a time 
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Comments

  • theyolksonyou
    theyolksonyou Posts: 18,459
    Reboot?
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  • buzd504
    buzd504 Posts: 3,877
    Try a different browser. (Chrome, Firefox, etc)
    NOLA
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  • RRP
    RRP Posts: 26,451
    theyolksonyou said:
    Reboot?
    Thanks - but that didn't help!
    Re-gasketing the USA one yard at a time 
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  • McStew
    McStew Posts: 965
    They were having problems all day yesterday. We couldn't transmit information to them for a couple of hours yesterday.  It might be happening on the consumer side now.  Without a doubt they will fix it  
    Hermosa Beach CA 
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  • RRP
    RRP Posts: 26,451
    McStew said:
    They were having problems all day yesterday. We couldn't transmit information to them for a couple of hours yesterday.  It might be happening on the consumer side now.  Without a doubt they will fix it  
    Thanks - that was exactly my thought as well. I have since been able to delete the partial order that has been hung up so I know there had to have been a problem on their end. Maybe a fix is in process!
    Re-gasketing the USA one yard at a time 
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  • caliking
    caliking Posts: 19,780
    Have you tried accessing Amazon from a different device? The Amazon app behaves differently on my iphone vs android phone. 

    #1 LBGE December 2012 • #2 SBGE February  2013 • #3 Mini May 2013
    A happy BGE family in Houston, TX.
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  • theyolksonyou
    theyolksonyou Posts: 18,459
    But then you have to actually talk to a person. 
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  • Tbent
    Tbent Posts: 225
    Ozzie_Isaac said:
    I've been trying this new thing, its not an app on your phone or computer.

    They have these mini distribution center thingys.  You walk in and look around their stock.  If you see something you like you can pick it up right there.  Then you usually carry it or put it in a buggy and bring it towards the front.

    Once up front you interface with a real person and pay them.  Then, the coolest thing, you get to bring it home right then.

    Their variety isn't as good as Amazon and you have to find the one that specializes in what you want.

    Other than that its pretty neat.  You get to even look at and touch the item before you buy!!
    I patronized two separate distribution center thingys yesterday. It sucked on all levels.
    L, S, MM, Mini
    Washington, IL
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  • Sea2Ski
    Sea2Ski Posts: 4,131
    theyolksonyou said:
    But then you have to actually talk to a person. 
    Yuck. 

    @RRP  sounds like the server side is hung on your transaction, so our account is open but locked against changes. Usually timeouts occur in 20 min.  You could try to clear all your cookies (on the computer - not your table) and another reboot.  If that works, it would be strange, but you have nothing to lose. I do not think it is client side issue.  That is all I can suggest. 
    --------------------------------------------------
    Burning lump in Downingtown, PA or diesel in Cape May, NJ.
    ....just look for the smoke!
    Large and MiniMax
    --------------------------------------------------

    Caliking said:   Meat in bung is my favorite. 
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,649
    theyolksonyou said:
    But then you have to actually talk to a person. 
    That is a definite negative, but it can be exciting too.  Sometimes if they get to "talky"  I start screaming while waving my hands and spinning in circles.  That usually will end the interaction.  I equate it to "ctrl-alt-delete".

    I would rather light a candle than curse your darkness.

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  • HeavyG
    HeavyG Posts: 10,380
    theyolksonyou said:
    But then you have to actually talk to a person. 
    But that is assuming this place actually has what you want in stock.
    “Reality is that which, when you stop believing in it, doesn't go away.” ― Philip K. Diçk




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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,649
    HeavyG said:
    theyolksonyou said:
    But then you have to actually talk to a person. 
    But that is assuming this place actually has what you want in stock.
    That's part of the appeal.  Its like a scavanger hunt.  Plus you will leave with stuff you didn't even know you needed.

    I would rather light a candle than curse your darkness.

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  • theyolksonyou
    theyolksonyou Posts: 18,459
    Ozzie_Isaac said:
    HeavyG said:
    theyolksonyou said:
    But then you have to actually talk to a person. 
    But that is assuming this place actually has what you want in stock.
    That's part of the appeal.  Its like a scavanger hunt.  Plus you will leave with stuff you didn't even know you needed.
    Hey! I've been there!  It was called Costco. 
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  • RRP
    RRP Posts: 26,451
    Thanks everyone, but I'm still having Amazon issues. I'm clueless what to do next. I did get my order placed however using my iPad.
    Re-gasketing the USA one yard at a time 
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  • blasting
    blasting Posts: 6,262
    Ozzie_Isaac said:
    I've been trying this new thing, its not an app on your phone or computer.

    They have these mini distribution center thingys.  You walk in and look around their stock.  If you see something you like you can pick it up right there.  Then you usually carry it or put it in a buggy and bring it towards the front.

    Once up front you interface with a real person and pay them.  Then, the coolest thing, you get to bring it home right then.

    Their variety isn't as good as Amazon and you have to find the one that specializes in what you want.

    Other than that its pretty neat.  You get to even look at and touch the item before you buy!!

    My grandfather told me about those places.  He said on the first Saturday of the month they would hitch up the wagon and head to town.  That was of course only if they were finished beating the cloths against the rocks in the crick.
    Phoenix 
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  • SkinnyV
    SkinnyV Posts: 3,404
    I just placed an order an hour ago no issues.
    Seattle, WA
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  • pgprescott
    pgprescott Posts: 14,544
    I do believe Ron has been Buffaloed from Amazon!!! Oh dear! Who's next???
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  • Lit
    Lit Posts: 9,053
    Did you try sending them a check? 
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  • pgprescott
    pgprescott Posts: 14,544
    Lit said:
    Did you try sending them a check? 
    He will need to send his ID along with the check I think. 
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  • Lit
    Lit Posts: 9,053
    Ron you have had some computer issues lately did you let Charlie Sheen borrow it?
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  • RRP
    RRP Posts: 26,451
    Lit said:
    Ron you have had some computer issues lately did you let Charlie Sheen borrow it?
    No, not Charlie Sheen, but I did install the most recent A**le upgrade which caused me fits for nearly a day working with A**le Care folks and being kicked upstairs two levels before someone was knowledgeable to fix the issue! OTOH I'm still having email problems with it. As I already said I placed my Amazon order this afternoon using my iPad. That tells me my iMac software is the culprit! 
    Re-gasketing the USA one yard at a time 
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  • pgprescott
    pgprescott Posts: 14,544
    That sucks!^^^^^^ hope you get things right soon. Not many things more frustrating than computer issues these days. 
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  • RRP
    RRP Posts: 26,451
    pgprescott said:
    That sucks!^^^^^^ hope you get things right soon. Not many things more frustrating than computer issues these days. 
    Thanks! Especially frustrating when everything was just fine until I installed that friggen upgrade! 
    Re-gasketing the USA one yard at a time 
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  • pgprescott
    pgprescott Posts: 14,544
    RRP said:
    pgprescott said:
    That sucks!^^^^^^ hope you get things right soon. Not many things more frustrating than computer issues these days. 
    Thanks! Especially frustrating when everything was just fine until I installed that friggen upgrade! 
    I have a coworker who lost all his contacts on his phone when doing an update. They basically force them on you and then you get this crap!
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  • RRP
    RRP Posts: 26,451
    For a day after I thought I had lost my address book as well, but by trial and error I found it after all. But here's what was really ticked me off...I lost all of my sent email histories but it saved or found shall I say 29,000 incoming emails and it took 6 hours to down load them to my iMac and I couldn't stop it! 
    Re-gasketing the USA one yard at a time 
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