OT: problem with Amazon ordering - any help appreciated! :OT

RRP

Since last night I have been trying to order some things from Amazon. While it lets me sign in and find what I want I can not add it to my cart. Instead I get the dreaded Apple spinning beachball. That makes me think the problem is on my end, but I don't know why. Any ideas? BTW I have signed out and signed back in and that doesn't help. I also have a partial order pending that I can't cancel, nor can I add to for some reason.

theyolksonyou

Reboot?

buzd504

Try a different browser. (Chrome, Firefox, etc)

RRP

theyolksonyou said:

Reboot?

Thanks - but that didn't help!

McStew

They were having problems all day yesterday. We couldn't transmit information to them for a couple of hours yesterday.  It might be happening on the consumer side now.  Without a doubt they will fix it  

RRP

McStew said:

They were having problems all day yesterday. We couldn't transmit information to them for a couple of hours yesterday.  It might be happening on the consumer side now.  Without a doubt they will fix it  

Thanks - that was exactly my thought as well. I have since been able to delete the partial order that has been hung up so I know there had to have been a problem on their end. Maybe a fix is in process!

caliking

Have you tried accessing Amazon from a different device? The Amazon app behaves differently on my iphone vs android phone. 

Ozzie_Isaac

I've been trying this new thing, its not an app on your phone or computer.

They have these mini distribution center thingys.  You walk in and look around their stock.  If you see something you like you can pick it up right there.  Then you usually carry it or put it in a buggy and bring it towards the front.

Once up front you interface with a real person and pay them.  Then, the coolest thing, you get to bring it home right then.

Their variety isn't as good as Amazon and you have to find the one that specializes in what you want.

Other than that its pretty neat.  You get to even look at and touch the item before you buy!!

theyolksonyou

But then you have to actually talk to a person. 

Tbent

Ozzie_Isaac said:

I've been trying this new thing, its not an app on your phone or computer.

They have these mini distribution center thingys.  You walk in and look around their stock.  If you see something you like you can pick it up right there.  Then you usually carry it or put it in a buggy and bring it towards the front.

Once up front you interface with a real person and pay them.  Then, the coolest thing, you get to bring it home right then.

Their variety isn't as good as Amazon and you have to find the one that specializes in what you want.

Other than that its pretty neat.  You get to even look at and touch the item before you buy!!

I patronized two separate distribution center thingys yesterday. It sucked on all levels.

Sea2Ski

theyolksonyou said:

But then you have to actually talk to a person. 

Yuck. 

@RRP  sounds like the server side is hung on your transaction, so our account is open but locked against changes. Usually timeouts occur in 20 min.  You could try to clear all your cookies (on the computer - not your table) and another reboot.  If that works, it would be strange, but you have nothing to lose. I do not think it is client side issue.  That is all I can suggest. 

Ozzie_Isaac

theyolksonyou said:

But then you have to actually talk to a person. 

That is a definite negative, but it can be exciting too.  Sometimes if they get to "talky"  I start screaming while waving my hands and spinning in circles.  That usually will end the interaction.  I equate it to "ctrl-alt-delete".

HeavyG

theyolksonyou said:

But then you have to actually talk to a person. 

But that is assuming this place actually has what you want in stock.

Ozzie_Isaac

HeavyG said:

theyolksonyou said:

But then you have to actually talk to a person. 

But that is assuming this place actually has what you want in stock.

That's part of the appeal.  Its like a scavanger hunt.  Plus you will leave with stuff you didn't even know you needed.

theyolksonyou

Ozzie_Isaac said:

HeavyG said:

theyolksonyou said:

But then you have to actually talk to a person. 

But that is assuming this place actually has what you want in stock.

That's part of the appeal.  Its like a scavanger hunt.  Plus you will leave with stuff you didn't even know you needed.

Hey! I've been there!  It was called Costco. 

RRP

Thanks everyone, but I'm still having Amazon issues. I'm clueless what to do next. I did get my order placed however using my iPad.

blasting

Ozzie_Isaac said:

I've been trying this new thing, its not an app on your phone or computer.

They have these mini distribution center thingys.  You walk in and look around their stock.  If you see something you like you can pick it up right there.  Then you usually carry it or put it in a buggy and bring it towards the front.

Once up front you interface with a real person and pay them.  Then, the coolest thing, you get to bring it home right then.

Their variety isn't as good as Amazon and you have to find the one that specializes in what you want.

Other than that its pretty neat.  You get to even look at and touch the item before you buy!!

My grandfather told me about those places.  He said on the first Saturday of the month they would hitch up the wagon and head to town.  That was of course only if they were finished beating the cloths against the rocks in the crick.

SkinnyV

I just placed an order an hour ago no issues.

pgprescott

I do believe Ron has been Buffaloed from Amazon!!! Oh dear! Who's next???

Lit

Did you try sending them a check? 

pgprescott

Lit said:

Did you try sending them a check? 

He will need to send his ID along with the check I think. 

Lit

Ron you have had some computer issues lately did you let Charlie Sheen borrow it?

RRP

Lit said:

Ron you have had some computer issues lately did you let Charlie Sheen borrow it?

No, not Charlie Sheen, but I did install the most recent A**le upgrade which caused me fits for nearly a day working with A**le Care folks and being kicked upstairs two levels before someone was knowledgeable to fix the issue! OTOH I'm still having email problems with it. As I already said I placed my Amazon order this afternoon using my iPad. That tells me my iMac software is the culprit! 

pgprescott

That sucks!^^^^^^ hope you get things right soon. Not many things more frustrating than computer issues these days. 

RRP

pgprescott said:

That sucks!^^^^^^ hope you get things right soon. Not many things more frustrating than computer issues these days. 

Thanks! Especially frustrating when everything was just fine until I installed that friggen upgrade! 

pgprescott

RRP said:

pgprescott said:

That sucks!^^^^^^ hope you get things right soon. Not many things more frustrating than computer issues these days. 

Thanks! Especially frustrating when everything was just fine until I installed that friggen upgrade! 

I have a coworker who lost all his contacts on his phone when doing an update. They basically force them on you and then you get this crap!

RRP

For a day after I thought I had lost my address book as well, but by trial and error I found it after all. But here's what was really ticked me off...I lost all of my sent email histories but it saved or found shall I say 29,000 incoming emails and it took 6 hours to down load them to my iMac and I couldn't stop it!