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Kick Ash Basket Warranty - or lack thereof?

Chubby
Chubby Posts: 2,955
edited July 2015 in EggHead Forum

The Charcoal Basket idea has been around for a number of years.
Any of you other old timers may remember the ones Sandbagger made,and then decided against...later on.

The KAB product looks reasonably well made, but I don't understand the apparent lack of any type of reasonable Warranty?

I'm pretty familiar with Eggs ...(and products made of mild steel being used in Eggs) from my own experience.
So, while I don't expect them to last forever...I would expect them to be reasonably warrantied for longer than 90 days!

My question here isn't about people's experience with the product ...but has anyone spoken with them directly and have an explaination on why such a short warranty period?

Thanks in advance!!


I spent most of my money on good bourbon, and bad women...the rest, I just wasted!!
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Comments

  • Chubby
    Chubby Posts: 2,955
    edited July 2015

    N/M

    I spent most of my money on good bourbon, and bad women...the rest, I just wasted!!
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  • Jeremiah
    Jeremiah Posts: 6,412
    It's a good product... Not that you have any reason to trust my opinion, but it is.--it's made of mild steel so it's gonna rust. But the one in my large has lasted a year and a half and still looks good for another year or so. The newer ones are thicker too. Again, it's a good product. 
    Slumming it in Aiken, SC. 
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  • Chubby
    Chubby Posts: 2,955
    edited July 2015

    I appreciate your opinion...and thanks for your report!!

    No problem with it naturally rusting.

    Once again though...it's not about the product perse', just the lack of any real expressed Warranty.

    I spent most of my money on good bourbon, and bad women...the rest, I just wasted!!
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  • Dondgc
    Dondgc Posts: 709
    Its not just a 90 day "warranty" - within 90 days you can return it for any reason and get a full refund.
    New Orleans LA
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  • Cookinbob
    Cookinbob Posts: 1,691
    Any word back on when one will be available for the small?  I did put my name in.
    XLBGE, Small BGE, Homebrew and Guitars
    Rochester, NY
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  • Chubby
    Chubby Posts: 2,955

    Ok... Dondgc, I saw that...and I think that is more than fair!

    But past that... is there a warranty expressed anywhere on the website...or can you tell me what it might be?

    I spent most of my money on good bourbon, and bad women...the rest, I just wasted!!
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  • bcsnave
    bcsnave Posts: 1,009
    mine broke the welds and I was told $40 for a new one...needless to say..I didn't purchase another

    The Dude..a Mini and a Large Egg..a DigiQ DX (BGE Green)..some Cast Iron...a Thermapen.............and an Ol' Fashion

    _____________________________________________________________________________

    Glenbeulah, WI

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  • Chubby
    Chubby Posts: 2,955
    bcsnave said:
    mine broke the welds and I was told $40 for a new one...needless to say..I didn't purchase another

    Thanks...I thought as much! I appreciate knowing your experience/comments!!
    I spent most of my money on good bourbon, and bad women...the rest, I just wasted!!
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