Pitting on Internal Ceramics - Is this a problem?

HofstraJet · June 2015

Just bought a large BGE and in assembling it, I noticed some pitting/chipping on the outside of the fire box and inside of the lid, Pictures below. Anything to be concerned about? Should I return it or carry on with assembly?

Image: https://us.v-cdn.net/5017260/uploads/editor/3k/347r3xvistwz.jpg

Image: https://us.v-cdn.net/5017260/uploads/editor/0v/bo70iewscvr4.jpg

Image: https://us.v-cdn.net/5017260/uploads/editor/of/fj6ulfjq6b3q.jpg

GregW · June 2015

It's been a long time since my eggs were new, however I don't recall seeing anything like your pictures.

In my mind defects like that may one day be where a crack originates. However I have never known of a dome cracking. Others may have a different opinion.

I think it would be a warranty covered part if it did eventually crack.

theyolksonyou · June 2015

I would likely email pics to the dealer just to get on record. They may say bring it back.

Crimsongator · June 2015

The dome worries me more than the fire box. If a fire box cracks, just fill out the paperwork for the warranty. If the dome has an issue, the dealer (distributor and BGE) want a picture. I would show this to the dealer and get their opinion. If you aren't satisfied, email bruce@biggreenegg.com and pose the question to him

HofstraJet · July 2015

The dome pitting has intensified after my first cook (or maybe it's just more obvious). What are those scratch marks?

Image: https://us.v-cdn.net/5017260/uploads/editor/sl/keffaydrosf7.jpg

theyolksonyou · July 2015

Looks like something was in the press when the dome was shaped. Have you shown your dealer?

dstearn · July 2015

I had a similar problem with my XL when it was new. Not as bad as yours, just a few pit marks in the dome. You should ask for an exchange from your dealer. Or contact BGE support.

HofstraJet · July 2015

theyolksonyou said:

Looks like something was in the press when the dome was shaped. Have you shown your dealer?

Dealer was a bit dismissive ("don't sweat it - just some minor chips"). BGE support took care of me - sending me new dome and firebox.

Thanks!

nolaegghead · July 2015

It's good to be proactive, but I would have just used it until there was mechanical failure. The warranty is lifetime on the dome.

Pitting on Internal Ceramics - Is this a problem?

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