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lots of smoke

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Comments

  • boochsr71
    boochsr71 Posts: 267

    good luck, hope you get the warranty


    Booch- from Medina, Ohio

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  • anton
    anton Posts: 1,813
    Sorry man, that sucks, definitely a moment of silence required. Hope to see you back up and egging soon bro.
    [-O<
     Using a MBGE,woo/w stone,livin' in  Hayward California," The Heart Of The Bay "
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  • Philly35
    Philly35 Posts: 859
    I think you should be able to get it replaced under warranty. You've had it for over two years, and you do a clean burn/ high heat cook and open the dome and it pops out of the band. You didn't drop it.
    NW IOWA
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  • bcsnave
    bcsnave Posts: 1,009
    There is a dome on fleabay

    The Dude..a Mini and a Large Egg..a DigiQ DX (BGE Green)..some Cast Iron...a Thermapen.............and an Ol' Fashion

    _____________________________________________________________________________

    Glenbeulah, WI

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  • buzd504
    buzd504 Posts: 3,877
    Philly35 said:
    I think you should be able to get it replaced under warranty. You've had it for over two years, and you do a clean burn/ high heat cook and open the dome and it pops out of the band. You didn't drop it.
    This seems right to me.
    NOLA
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  • SGH
    SGH Posts: 28,989
    buzd504 said:
    Philly35 said:
    I think you should be able to get it replaced under warranty. You've had it for over two years, and you do a clean burn/ high heat cook and open the dome and it pops out of the band. You didn't drop it.
    This seems right to me.

    I agree whole heartedly. It should be covered. Not saying that it is but that it should be. Why? In their own advertisement is says "capable of cooking low and slow and over 700 degrees". It doesn't mention having to tighten bands for each individual cook. Just my thoughts my friend. I would file a claim. The worse that can happen is they deny it. Good luck what ever route you chose. I really feel that if you contact the mother ship that they will replace it. The few dealings that I have had with them ended in my favor every time. They seem to really care about customer satisfaction, or that's been my experience when dealing with them.

    Location- Just "this side" of Biloxi, Ms.

    Status- Standing by.

    The greatest barrier against all wisdom, the stronghold against knowledge itself, is the single thought, in ones mind, that they already have it all figured out. 

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  • jls9595
    jls9595 Posts: 1,533
    I am going to try and get it replaced under the warranty for sure. I'll let you guys know how it turns out.
    In Manchester, TN
    Vol For Life!
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