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If you buy a floor model, make sure all of the screws are tight
Comments
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That's awful. Tighten your bolts regularly - but when the Egg is cold, mind you. Speaking of which, I am going to do that right now.[Northern] Virginia is for [meat] lovers.
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The only mistake I see that the dealer made was not to inform you to retighten the band bolts after a half dozen cooks. The metal stretches under heat when new.
-SMITTY
from SANTA CLARA, CA
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Darn, Just Darn. Here is hoping the dealer works with you on replacementLarge, small and mini now Egging in Rowlett Tx
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Just got heard back from my local dealer. They are going to replace the dome at no cost. They are working with the MotherShip to see who will eat the cost, but it won't effect me.Now the problem becomes shipping. BGE doesn't ship individual domes because they are fragile, so I'm hoping my local dealer has one in stock...
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Could he give you a dome from local stock and replenish when mothership sends?
Would depend on his inventory.. if he carries enough.+++++++++++++++++++++++++++Austin, Texas. I'm the guy holding a beer. -
Sorry I'm just replying, @sumoconnell. I used to play a lot and liked the handle when I came up with it. Although, I do have to frequently explain that it means I'm putting for eagle. These day's I should change it to 2putts4double!sumoconnell said:Man down! ! That hurts. Dealer may be able to help score a deal. Good guys generally speaking. I love your handle, but am not frequently there. What is this 'par' you speak of? I'm a bit saucy right now... so.. Was an Asiana pilot flying? Sum ting wong? -
OH sweet baby Jesus - I'm going home and tightening EVERYTHING as soon as I get home...-Large BGE since 6-13-Indianapolis, IN
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Just picked up my replacement dome! Props to my local dealer for doing it right! Looking forward to installing it (properly) tonite.
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you can install it properly but you have to check it and retigthen after a few uses, then after a month, then after a couple months, then every year or when you think they should be checked. just because it fell out does NOT mean it was installed improperly, those bands grow with repeated heatings, the bend opens some, thermal expansion with high heats etc2putts4par said:Just picked up my replacement dome! Props to my local dealer for doing it right! Looking forward to installing it (properly) tonite.
fukahwee maineyou can lead a fish to water but you can not make him drink it -
Just don't forget, even though you installed it "properly" you will still need to retighten your bands after a few uses.
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Dealership?Green egg, dead animal and alcohol. The "Boro".. TN
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Thanks, eveyone, for the advice. I'm sure i'll check them weekly after watching my first dome shatter.My local dealer is Quality Water in Stillwater, OK
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Wow tough one. Sorry to see such an awful sight. Reminds me to check my bands.
Houston, TX - Buddy LBGE, Don SBGE, Tiny Mini & Shiny Momma Pitts n Spitts
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I would give the dealer a little more love here on the board for going above and beyond for you and your situation. Like it has been mentioned they probably assembled your Egg perfectly to begin with.
How about a name and address for those fine folks? Kudos to their great customer service.
-SMITTY
from SANTA CLARA, CA
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You should plaster their name and number onyyour car... Few dealers or companies would do that.Green egg, dead animal and alcohol. The "Boro".. TN
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Amazing dealer there!! =D>
<:-P_______________________________________________XLBGE -
I figured it would make more sense on my facebook page as they would be able to benefit directly from local friends, family, coworkers and clients.Mel and I bought a Big Green Egg grill/smoker from Quality Water Services a few months ago and have really enjoyed it. They call it the "Ultimate Cooking Experience" for a reason. A few weeks ago it had a catastrophic problem and was rendered useless. Quality Water stepped up and fixed the problem without batting an eye. In a day and age when too few businesses stand behind their products, Quality Water did it right. I will continue to give them my business and would encourage all of you to do the same. A big thanks to Becca and the rest of the crew.
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I bet the Green Egg SHATTERED your burger expectations!!!
Little comedy! I do feel your pain thought. Pray the dealer takes care of it for you. -
OMG!! I'm right around the first dozen cook period and have no clue if mine is loose!!! I'm adding a monthly alert in my calendar to check the band bolts right now.fishlessman said:you can install it properly but you have to check it and retigthen after a few uses, then after a month, then after a couple months, then every year or when you think they should be checked. just because it fell out does NOT mean it was installed improperly, those bands grow with repeated heatings, the bend opens some, thermal expansion with high heats etc
BTW, anything else we need to check from time to time?
Large BGE, Small BGE, KJ Jr, and a Cracked Vision Kub.
in Smyrna GA.
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yep, the hinges...........on the beer fridgeSmyrnaGA said:OMG!! I'm right around the first dozen cook period and have no clue if mine is loose!!! I'm adding a monthly alert in my calendar to check the band bolts right now.
BTW, anything else we need to check from time to time?
fukahwee maineyou can lead a fish to water but you can not make him drink it
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