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Does BGE guarantee the platesetter?

IrishDevl
IrishDevl Posts: 1,390
edited March 2012 in EggHead Forum
I just went outside and opened my BGE and my platesetter is split down the middle.  Does BGE guarantee this?  If not, what is the set-up from the ceramic grill store that is the substitute?  I had an issue with my spider and Tom is replacing it for free - very satisfied with them (great service and products) and if there is a sub for the platesetter I am all about it. Thx 

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