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BGE Hq Is The Best

Mickey
Posts: 19,731
Talked with Bruce this morning at BGE and they are sending me out a new style hinge to replace the broken one last night on my 6 month old mini.
It is said over and over: They have outstanding customer service
It is said over and over: They have outstanding customer service

Salado TX & 30A FL: Egg Family: 3 Large and a very well used Mini, added a Mini Max when they came out (I'm good for now). Just given a Mini to add to the herd.
Comments
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Agreed. Bruce, Randy, Bobby, & the rest of the crew are awesome.
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Since the BGE folks apparently like you, can you call and order a new Mini hinge for me? (I'm almost not kidding about this.) I called last week, and the person on the other end of the phone 1)wouldn't/couldn't sell me a new-style hinge and 2)wouldn't/couldn't tell me when it would be available as an "upgrade" part.
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Guess it's handle update time, huh?
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