Welcome to the EGGhead Forum - a great place to visit and packed with tips and EGGspert advice! You can also join the conversation and get more information and amazing kamado recipes by following Big Green Egg to Experience our World of Flavor™ at:
Facebook  |  Twitter  |  Instagram  |  Pinterest  |  Youtube  |  Vimeo
Share your photos by tagging us and using the hashtag #BigGreenEgg.

Want to see how the EGG is made? Click to Watch

BGE Customer Service

Options
toothpick
toothpick Posts: 154
edited November -1 in EggHead Forum
I bought a Large demo Egg (we'll call it my "first" Egg even if it's my only Egg at the moment) at Eggtoberfest in Tucker, GA a couple of months ago. I totally love it, but the dome thermometer has had condensation in the glass from day one, which I haven't been able to remove or "bake out" or anything.

One email to customer service got me a brand new replacement dome thermometer in the mail within a couple of days.

Awesome. Thanks for a great product and great support.

I am grateful!

Comments