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Please, need help updating my profile email addy

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B & C
B & C Posts: 217
edited November -1 in Forum Feedback
Lost my old email account, need to update my email address to my new one. I am having a problem getting it to update, not sure of my password any more. Can you help me please.

The Forum Software gives me an error message that the email addy that I want to use is already assigned to an account, probably from Octoberfest. The email account that I want to delete from my profile is bill at russandbecky dot com, the email address i want to change to is cherrin at mac dot com

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  • WMK
    WMK Posts: 1,747
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    B & C,

    You're right, it was from Eggtoberfest. I changed the email address for that account and disabled it. You should be able to change the email address on you primary account once you can get logged in. I've sent a confirmation email out to be sure I got the email address in correctly. You should be able to request a new password if necessary by clicking "I've forgotten my password" in the "Member Login" box in the left panel (you may need to enable the left panel to see it).
  • B & C
    B & C Posts: 217
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    Thank You so much for the help to resolve updating our profile email addy. I not sure if it was David or Wayne that made this happen but thank you to both for your help and for everything you do to keep the forum up and running smoothly and for you improvements.

    Thanks Again,