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Help with DigiQ

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run4jc
run4jc Posts: 107
edited November -1 in EggHead Forum
Help! ! Panic attack! I'm trying to do a test cook with chicken breasts and the DigiQ - right out of the gate, the probes won't work - I'm getting a - - - on the display for food and pit temps. I've unplugged the power, unplugged and replugged and checked the probe plugs. Nothing works. The fan is working and I can run through the menu system - it just won't display a temp. At first it was showing a ridiculously low pit temp dropping one degree at a time, then the display went to the - - -. I've emailed Fred but I'm thinking with the holiday I may not get a quick response and perhaps one of you have been through this. can anyone help? My Butt is in danger!!
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  • Bacchus
    Bacchus Posts: 6,019
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    Stick it back in the box and fly by the seat of your pants. It will make for some very good chicken.
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  • Spaceman Spiff
    Spaceman Spiff Posts: 358
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    Push the probes in FIRMLY...

    Spacey
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  • run4jc
    run4jc Posts: 107
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    I flew by the seat of my pants and the chicken was good - but again, the chicken was just a test bed, so to speak. And I did push the probes in firmly -

    Oddly, if I took the pit probe and the food probe out they registered the ambient temps - but the minute they were put into the food and the pit they went back to the --- display. I sure hope Fred gets back to me soon!
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  • Knauf
    Knauf Posts: 337
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    The first time I tried mine I turned on the transmitter (probe side) and put the battery door back on then I turned on the receiver and got the same thing. The directions say to turn them on within a minute of each other. Now I just turn on the trans and then rec and then ;ut the battery cover on and I haven't had any trouble.
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  • run4jc
    run4jc Posts: 107
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    We must have different devices - I have no battery cover. I have the BBQ Guru DigiQ II - is that what you have?
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