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why no email??

Unknown
edited November -1 in Forum Feedback
I've tried to have a new password sent to my email address but no joy :(. Would one of the moderators please assist me by sending it along? I don't know why this site doesn't like sending memberships or passwords but MANY here seem to be having this same problem...

Thanks in advance

Ruthless

Comments

  • dino123 wrote:
    I've tried to have a new password sent to my email address but no joy :(. Would one of the moderators please assist me by sending it along? I don't know why this site doesn't like sending memberships or passwords but MANY here seem to be having this same problem...

    Thanks in advance

    Ruthless

    Forgot to mention

    user name is Ruthless
    email pcolbourne at rogers dot com
  • WMK
    WMK Posts: 1,747
    Ruthless,

    I've just tried to manually trigger a password reset email for you. Your email address is confirmed; so, that means that we used to be able to get email through to you, so if you're not receiving them now, I'm not sure why that would be.

    We have been having trouble lately with some, but not all, of our sbcglobal.net members, but that's the only one I'm aware of at the moment.

    Perhaps rogers.com is blocking our server's mail for some reason. You might try, if you don't receive it this time, adding us "registrations@eggheadforum.com" to your "whitelist" and then trying again to fetch a new password. You might also contact your ISP and ask them if they are blocking us and why (sometimes they won't talk to us).