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Changed warranty
GoldenQ
Posts: 581
I know it may sound crazy but I have a XL that was purchased in 2013 by a dealer who registered it with BGE and told me I did not need anything but the registration in my name to get warranty. I called BGE then and they told me the same thing and I did not keep my receipt as I did not think I would need it. As recently as last spring I called about this when I was deciding to upgrade my setup and was told the same thing. Now along comes a new manager and he has new rules for older stuff which I see as unethical. Changing rules for future buys would be acceptable but not retroactively.I also do not like the fact that BGE copies items/ideas from CGS without their permission and makes them with inferior materials.. Since I now no longer think BGE is trustworthy and is not dependable, If I need any new kamados it will be another brand.
I XL and 1 Weber Kettle And 1 Weber Q220 Outside Alvin, TX-- South of Houston
Comments
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I live not far from you. Which dealer in the area are you referring to?#1 LBGE December 2012 • #2 SBGE February 2013 • #3 Mini May 2013A happy BGE family in Houston, TX.
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Here was the discussion on this topic in January https://eggheadforum.com/discussion/1232706/new-bge-warranty-procedures-announced/p1
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unoriginalusername said:Here was the discussion on this topic in January https://eggheadforum.com/discussion/1232706/new-bge-warranty-procedures-announced/p1
Maybe your purpose in life is only to serve as an example for others? - LPL
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Ozzie_Isaac said:unoriginalusername said:Here was the discussion on this topic in January https://eggheadforum.com/discussion/1232706/new-bge-warranty-procedures-announced/p1Large BGE and Medium BGE
36" Blackstone - Greensboro! -
MaskedMarvel said:Ozzie_Isaac said:unoriginalusername said:Here was the discussion on this topic in January https://eggheadforum.com/discussion/1232706/new-bge-warranty-procedures-announced/p1
We will ultimately have to wait and see how well this all works. Since most my dealers around here don't know anything about the warranty, I suspect it will continue to be the same boondoggle as it has always been when dealing with uneducated dealers.Maybe your purpose in life is only to serve as an example for others? - LPL
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MaskedMarvel said:Ozzie_Isaac said:unoriginalusername said:Here was the discussion on this topic in January https://eggheadforum.com/discussion/1232706/new-bge-warranty-procedures-announced/p1I guess on a corporate owned and operated discussion it wouldn’t be realistic to expect otherwise?
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These posts remind me of a book by Stephen Baxter "The Light of Other Days"
They created a device that allowed you to see into the past. Just like linking to sunk threads. We can't see the thread on the front page, but we can link to it from a new thread on the front page, so does that make it look better or worse if you are searching forums for information?Maybe your purpose in life is only to serve as an example for others? - LPL
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The dealer was Chim Chimney in League CityI XL and 1 Weber Kettle And 1 Weber Q220 Outside Alvin, TX-- South of Houston
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Ozzie_Isaac said:These posts remind me of a book by Stephen Baxter "The Light of Other Days"
They created a device that allowed you to see into the past. Just like linking to sunk threads. We can't see the thread on the front page, but we can link to it from a new thread on the front page, so does that make it look better or worse if you are searching forums for information?But it looks like with me here with my 4 BGEs purchased in the 1990’s I’m really screwed!… -
RRP said:Ozzie_Isaac said:These posts remind me of a book by Stephen Baxter "The Light of Other Days"
They created a device that allowed you to see into the past. Just like linking to sunk threads. We can't see the thread on the front page, but we can link to it from a new thread on the front page, so does that make it look better or worse if you are searching forums for information?But it looks like with me here with my 4 BGEs purchased in the 1990’s I’m really screwed!…Maybe your purpose in life is only to serve as an example for others? - LPL
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Oh great. The place I got mine doesn't even sell them anymore. Not sure where I have my receipt from 10+ years ago.
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I have a picture of my receipt and the two sets of numbers . Then I did what everyone was saying at the time and registered it on line.
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I bought my medium directly from the old mothership and have handled all of my warranty issues in person there. I hope they don’t give me the run around.
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Fvck you tiny gifDoubleEgger said:I bought my medium directly from the old mothership and have handled all of my warranty issues in person there. I hope they don’t give me the run around.
Maybe your purpose in life is only to serve as an example for others? - LPL
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