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Photo Egg
Photo Egg Posts: 12,136
in EggHead Forum

Thank you,
Darian

Galveston Texas
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Comments

  • alaskanassasin
    alaskanassasin Posts: 8,416
    Ordered Dec 8th. Nothing in the mail yet.
    South of Columbus, Ohio.


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  • WeberWho
    WeberWho Posts: 11,339
    alaskanassasin said:
    Ordered Dec 8th. Nothing in the mail yet.
    It sounds similar to my Dad's pneumatic air belt sander that I ordered for him for Christmas. That's been floating around somewhere for the past few weeks. Fun times. 
    "The pig is an amazing animal. You feed a pig an apple and it makes bacon. Let's see Michael Phelps do that" - Jim Gaffigan

    Minnesota
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  • alaskanassasin
    alaskanassasin Posts: 8,416
    Dang I hate to see a company go with customer service like this one. I emailed them after posting on here.

    Hi, thanks for reaching out and I'm sorry for the delay. We received well over a year and a half's worth of orders in about a day and a half when our closure notice first went out (linked below) on November 4th, and they've just kept coming, so we are incredibly backed up.  Your order is in Batch 32.  We are currently filling and shipping Batch 29, and our goal is to attempt to ship one batch per business day.   Therefore, barring any unforeseen circumstances, your order should ship out next week.

    We will restock our spices and blend rub as many times as necessary to fulfill every order received through midnight 12/31/2022.  Thanks again for helping us finish out on top!

    We appreciate your patience and your business, but if you cannot wait, let me know and I will cancel your order right away.



    South of Columbus, Ohio.


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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 20,889
    Need to find a replacement for their Sweet Dominator Rib Rub.  That is all I have used on pork for 8 years or so.

    Don't tell your problems to people.  80% of people don't care and 20% are glad you have them.


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  • Stormbringer
    Stormbringer Posts: 2,303
    Ozzie_Isaac said:
    Need to find a replacement for their Sweet Dominator Rib Rub.  That is all I have used on pork for 8 years or so.
    Have you tried Tsunami Spin? That’s my go to pork rub. 
    -----------------------------------------------------------------------
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    | My food blog ... BGE and other stuff ... http://www.thecooksdigest.co.uk
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  • alaskanassasin
    alaskanassasin Posts: 8,416
    Shipped!
    South of Columbus, Ohio.


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  • buzd504
    buzd504 Posts: 3,864
    alaskanassasin said:
    Dang I hate to see a company go with customer service like this one. I emailed them after posting on here.

    Hi, thanks for reaching out and I'm sorry for the delay. We received well over a year and a half's worth of orders in about a day and a half when our closure notice first went out (linked below) on November 4th, and they've just kept coming, so we are incredibly backed up.  Your order is in Batch 32.  We are currently filling and shipping Batch 29, and our goal is to attempt to ship one batch per business day.   Therefore, barring any unforeseen circumstances, your order should ship out next week.

    We will restock our spices and blend rub as many times as necessary to fulfill every order received through midnight 12/31/2022.  Thanks again for helping us finish out on top!

    We appreciate your patience and your business, but if you cannot wait, let me know and I will cancel your order right away.




    Damn, that's pretty awesome.
    NOLA
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  • Photo Egg
    Photo Egg Posts: 12,136

    Thank you,
    Darian

    Galveston Texas
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