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Cracked XL Base

dstearndstearn Posts: 1,618
I just noticed an exterior crack, it could just be a fracture. I just sent a warranty request to BGE Support.

Can I continue to use it for low slow cooks until the replacement base arrives?


Comments

  • Langner91Langner91 Posts: 789
    Does it go all the way through?  It might just be in the glaze.

    What does it look like inside?  

    That's an odd place, I don't know that I have ever seen one crack there.
    Clinton, Iowa
  • dstearndstearn Posts: 1,618
    I do not think that it goes all the way through but it there is a lot of creosote inside so it is hard to tell. 
  • Ozzie_IsaacOzzie_Isaac Posts: 12,951
    I think yours is set in a non-flammable table.  If so, I would move the table away from the house (opposite side of your patio) and continue to use while you wait for a new base.
    If it is worth doing, it is worth overdoing.

    Some Eggs, some Weber stuff, the occasional Traeger, and various other things that make flames and hold coals.
  • RRPRRP Posts: 24,306
    I think yours is set in a non-flammable table.  If so, I would move the table away from the house (opposite side of your patio) and continue to use while you wait for a new base.
    I agree! BTW THAT is NO crack in the glaze...that is a cracked base!
    Re-gasketing America one yard at a time.
  • littlerascal56littlerascal56 Posts: 1,373
    Might as well get used to filing claims when you own an XL.  I got good at it, until my dealer quit BGE.  Then I sold my eggs cheap.  Much prefer steel to ceramic now!

    Napoleon Prestige 500

    Blackstone 36"

    Oklahoma Joe's BRONCO drum

  • Ozzie_IsaacOzzie_Isaac Posts: 12,951
    Might as well get used to filing claims when you own an XL.  I got good at it, until my dealer quit BGE.  Then I sold my eggs cheap.  Much prefer steel to ceramic now!
    I had my XL for 6 years before I needed to file a claim, that was only for a firebox too.

    I burned through the firebox and burner in my Weber Genesis in about 5 years, so those are not immune to issues either.
    If it is worth doing, it is worth overdoing.

    Some Eggs, some Weber stuff, the occasional Traeger, and various other things that make flames and hold coals.
  • dstearndstearn Posts: 1,618
    I had the dome replaced, fire ring, fire box and charcoal grate returned under warranty over the past 8 years. Each time I call BGE warranty to file the claim. They will either ship to you or your dealer. The dealer just needs the claim from BGE to get the parts shipped to them but you need to file the claim thru BGE first. 
  • dstearndstearn Posts: 1,618
    RRP said:
    I think yours is set in a non-flammable table.  If so, I would move the table away from the house (opposite side of your patio) and continue to use while you wait for a new base.
    I agree! BTW THAT is NO crack in the glaze...that is a cracked base!
    Set the ribs on with post oak chunks. When the fan from the controller was on I did see some
    smoke escaping through the crack. 
  • dstearndstearn Posts: 1,618
    In spite of the crack the ribs turned out ok.

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