BGE Headquarters- Tucker GA

Billy Bush

I really apologize if this has already been brought up, but who knows when the BGE place over in Tucker/Doraville GA plans to re-open?
My hinge assembly finally gave out, and as y’all probably know, there isn’t one ANYWHERE right now.  I’m having to PAN-FRY!!!
That is unless anyone has some other ideas?

”NEED LARGE HINGE ASSEMBLY......will provide Q”. 😎

Photo Egg

Ceramic Grill Store. Tom shops fast!
https://ceramicgrillstore.com/collections/big-green-egg-oem/products/band-assembly-kit-big-green-egg

4TheGrillOfIt

If CGS doesn’t have it you can also try Outdoor Home.  I’ve ordered from both places and they’re both great.  

loco_engr

any chance it might be a warranty issue?

RRP

Billy Bush said:

I really apologize if this has already been brought up, but who knows when the BGE place over in Tucker/Doraville GA plans to re-open?

I’m dead serious - I thought the mothership is in Tucker. Are you saying it is closed to the public? 

And while I’m at it does anyone know if Ray Lampe aka Dr BBQ is still working for BGE? I just haven’t seen Ray’s name mentioned in a long while.

nolaeggheads_squirel

RRP said:

Billy Bush said:

I really apologize if this has already been brought up, but who knows when the BGE place over in Tucker/Doraville GA plans to re-open?

I’m dead serious - I thought the mothership is in Tucker. Are you saying it is closed to the public? 

And while I’m at it does anyone know if Ray Lampe aka Dr BBQ is still working for BGE? I just haven’t seen Ray’s name mentioned in a long while.

@RRP Tucker has been closed to the public for a year abouts.

Ray got shafted by corporate beancounters much the same as the original forum got shafted by the same people.  Unfortunate neither had a union looking out for them.

loco_engr

nolaeggheads_squirel said:

RRP said:

Billy Bush said:

I really apologize if this has already been brought up, but who knows when the BGE place over in Tucker/Doraville GA plans to re-open?

I’m dead serious - I thought the mothership is in Tucker. Are you saying it is closed to the public? 

And while I’m at it does anyone know if Ray Lampe aka Dr BBQ is still working for BGE? I just haven’t seen Ray’s name mentioned in a long while.

@RRP Tucker has been closed to the public for a year abouts.

Ray got shafted by corporate beancounters much the same as the original forum got shafted by the same people.  Unfortunate neither had a union looking out for them.

totally sad 

rekameohs

nolaeggheads_squirel said:

@RRP Tucker has been closed to the public for a year abouts.

Where is the location in Tucker?  The only one I am aware of is in Doraville,  off I-85, just south of 285/Spaghetti Junction.

BGE web site shows the Doraville location as well.
https://biggreenegg.com/contact-us/

RiverBBQ

The original used to be in Tucker. They moved to Doraville a few years ago. 

caliking

Apologies if I'm stating the obvious, but have you checked with your BGE dealer(s)? I ordered a new band assembly some time last year ( I think), and they had it in the store within the week. 

loco_engr

if still looking for a large band assembly, might check Ace Hardware

Billy Bush

RRP said:

Billy Bush said:

I really apologize if this has already been brought up, but who knows when the BGE place over in Tucker/Doraville GA plans to re-open?

I’m dead serious - I thought the mothership is in Tucker. Are you saying it is closed to the public? 

And while I’m at it does anyone know if Ray Lampe aka Dr BBQ is still working for BGE? I just haven’t seen Ray’s name mentioned in a long while.

I meant Doraville....I still think of it as Tucker because I’m in Tucker and almost right between the old Tucker location and the Doraville.  I can’t believe it’s closed though either way!  This isn’t good. 😳😳

Billy Bush

caliking said:

Apologies if I'm stating the obvious, but have you checked with your BGE dealer(s)? I ordered a new band assembly some time last year ( I think), and they had it in the store within the week. 

The BGE dealer here is closed for some reason, so I started calling all the authorized dealers around and every one of them says they’re on back order.  I found one (I thought) out in St Louis but they sent me a note the day AFTER I paid them for it saying that it was back-ordered too.

I’ll just keep on searching.  I just hate it that the headquarters is closed down.  The building says “temporarily” but that doesn’t tell much. 

loco_engr

might take some leg work, but acehardware location in GA
a lot of Ace Hardware stores are BGE dealers

Buckwoody Egger

https://www.acehardware.com/departments/outdoor-living/grills-and-smokers/grill-replacement-parts-and-accessories/8774309

Ace In Decatur has in stock 

Langner91

This global chip shortage is screwing us all!

FrostyEgg

Same issue here. Nothing available locally. CGS is backordered too with no idea when they'll be back in stock.