CGS’ customer service is top notch!

KennyCJR

I know this has been said before, but it’s worth saying again.  The customer service provided by CGS is amazing.  

I ordered a new 16” s/s grid for my medium.  They accidentally sent a 16” s/s drip pan.  1 quick and painless phone call and an email with a photo showing the drip pan vs the grid was all it took to get the grid shipped out.  The grid showed up less than 24hrs later and a note in the box said to keep the drip pan as an apology for the mistake.  

Thank you, CGS!

dsrguns

That is great customer service. That is what makes them a good company to deal with along with their great products. I’m a repeat customer.

Photo Egg

Tom is a terrible golfer but a great businessman man. Always treats his customers right.

Dmb3739

I agree you guys on that one.  Not sure about his golf game but I emailed him a question regarding my mini max and my XL. He answered my questions within 2 days and needless to say, I made another purchase.  Love their products.  

caliking

There are a few businesses that understand how to treat their customers right, and @tjv is high on that list. 

tjv

thanks for all the positive comments, they are appreciated by the staff around here.  Robin is new to our shipping dept., still learning the lingo and what's what.....

t