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Gonna have to contact the warranty department.....

Was cooking a brisket...came out and noticed a puddle of grease under the egg (2XL)....sure enough the base is cracked....sucks


Comments

  • 55drum55drum Posts: 162
  • DoubleEggerDoubleEgger Posts: 11,922
    Or you can go through your dealer...
  • ewyllinsewyllins Posts: 304
    Damn it man
    Large, Mini Max, Akorn JR, 36 Blackstone, and 2 Chihuahua's
    O-Town, FL

  • jaydub58jaydub58 Posts: 2,130
    Yikes!
    John in the Willamette Valley of Oregon
  • yljktyljkt Posts: 797
    Can't say I've heard of any 2xl's cracking. Then again ain't many of them. Good luck. 
  • DMWDMW Posts: 12,464
    That sucks. Replacing the base on my XL is enough of a job, hope I never have to on my XXL.
    My Facebook Page where I document my cooking
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - 18.5" WSM - WSJ - BS 17" Griddle - XXL BGE - Akron Jr - BS SS36" Griddle
  • tml1230tml1230 Posts: 214
    Please update us on your outcome !  Sorry for your misfortune.
    Sarasota Fl. and  Lake Toxaway N.C. (and Novembers on the island of Kauai) (and April in France.... Don't hate on me for that)
    BGE  medium and minimax
    HOW  BOUT THEM GATORS !
  • 55drum55drum Posts: 162
    Just heard back...factory is sending another base on the next shipment....good stufff!!
  • Thomasc18Thomasc18 Posts: 162
    Good deal. Hopefully you have some help replacing!
    Madison, AL
  • GoooDawgsGoooDawgs Posts: 653
    Looks like you have a giant flower pot now!  That's how we use our cracked bases.   
    Milton, GA 
    XL BGE & FB300
  • RajunCajunRajunCajun Posts: 572
    Just don't blame in on the KAB
    The problem with a problem is that you don't know it's a problem until it's a problem.
  • Did you contact Bruce at BGE?
    Everyday is Saturday and tomorrow is always Sunday.
  • RajunCajunRajunCajun Posts: 572
    Do you possibly have a Smokeware cap?  Maybe that is causing the cracking.
    The problem with a problem is that you don't know it's a problem until it's a problem.
  • Do you possibly have a Smokeware cap?  Maybe that is causing the cracking.
    What would a smokeware cap have to do with the base cracking?
  • mEGG_My_DaymEGG_My_Day Posts: 505
    Do you possibly have a Smokeware cap?  Maybe that is causing the cracking.
    What would a smokeware cap have to do with the base cracking?
    I believe that would be a joke :) :) :)
    Memphis, TN 
  • Do you possibly have a Smokeware cap?  Maybe that is causing the cracking.
    What would a smokeware cap have to do with the base cracking?
    I believe that would be a joke :) :) :)
    Well lol. Not the sharpest today I guess 
  • RajunCajunRajunCajun Posts: 572
    It was a joke.  Maybe the DigiQ caused the crack.  Smobots don't cause cracks.
    The problem with a problem is that you don't know it's a problem until it's a problem.
  • cookingdude555cookingdude555 Posts: 1,506
    Maybe you didn't cure the gasket for the first few cooks and keep it under 300.  Or possibly a clean burn did it, even tho its much less than the firing temp of the egg.

    Kidding aside, sorry for your loss, and enjoy that new monster planter.  It will be a cool one at that size!

    John - SLC, UT

    2 XLs, Medium, MM, and Mini

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