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Done with unni and their awful communication. Just ordered a Roccbox

Earlier i indicated that the uuni was preferred because it was half the cost- BUT it is tenfold the frustration and fortunately for me, i got in a position to get a roccbox. It arrives next week and i'll use it and post results here.
Anyone else experience what i did with uuni? they make it nearly impossible to get information from them.
Big time bummer.
Comments
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Sucks to get no help from a company that has you over a barrel.Thank you,DarianGalveston Texas
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Just saw a Roccbox for the first time this weekend. Guy has a little pizza tent he sets up at the local farmers market. The Roccbox looks very well made.
The guy running it needs a bit more practice though. All of his pies crust was burnt on one half. Not blackened crispy, but like charcoal burnt.Don't tell your problems to people. 80% of people don't care and 20% are glad you have them.
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Sucks man, look at it as upgrading.
Looking forward to the post/review.BrandonQuad Cities
"If yer gonna denigrate, familiarity with the subject is helpful." -
Been there, got rid of my uuni recently too.
@Ozzie_Isaac check out this guy, selling Roccbox pizza at farmer's market, he has it down pat. https://www.youtube.com/channel/UC7q7Bkt4IHGpwZVCx1xpi1g
canuckland -
Never dealt with the company myself but it seems the folks that I've been reading on other forums that have gotten them have really been digging their Uuni Pro's.
“Reality is that which, when you stop believing in it, doesn't go away.” ― Philip K. Diçk -
Ozzie_Isaac said:Just saw a Roccbox for the first time this weekend. Guy has a little pizza tent he sets up at the local farmers market. The Roccbox looks very well made.
The guy running it needs a bit more practice though. All of his pies crust was burnt on one half. Not blackened crispy, but like charcoal burnt.
@westernbbq what's the price of the Roccbox in the US? Here they are £499 plus delivery ... so an easy pass.
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| Cooking and blogging with a Large and Minimax in deepest, darkest England-shire
| My food blog ... BGE and other stuff ... http://www.thecooksdigest.com
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@Stormbringer, it was $599 at Williams Sonoma and, as luck would have it, i recently was given a $500 gift card for Williams Sonoma. Add to that the $100 visa gift vard i recently received and it becomes pretty easy to justify. I probably wouldnt go buy a roccbox as i have the uuni 2s and the 3. But i took this gift card to WS and the roccbox popping up on WS website as a sign from above to stop holding out hope for uuni delivering a gas burner when they said they would....august. they must have the same product planning marketing team utilized by the Big Green Egg company....the minimax debacle comes to mind..
My biggest complaints regarding uuni is that they make you log in to a cryptic website to ask a simple question, and the one question i asked was acknowledged but never answered and they dont have anyone you can call and talk to.
Im excited about the roccbox and its dual fuel capabilities. Every review forum i looked at mentions how well made it is so, maybe i shouldve gotten this a looonng time ago..
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Stormbringer said:Ozzie_Isaac said:Just saw a Roccbox for the first time this weekend. Guy has a little pizza tent he sets up at the local farmers market. The Roccbox looks very well made.
The guy running it needs a bit more practice though. All of his pies crust was burnt on one half. Not blackened crispy, but like charcoal burnt.
@westernbbq what's the price of the Roccbox in the US? Here they are £499 plus delivery ... so an easy pass. -
That Roccbox looks pretty cool. Thanks for posting - I've never really looked into it. Seems to be very well made. My only issue is the size. Seems pretty cramped. If they could up size it by 50% I'd be all in.
Phoenix -
@Stormbringer these are made here in the UK. £499 isn't bad against $599 in the US when you consider the 20% VAT is already in the price.
@westernbbq is the $599 plus tax or including? What % do you pay?
I keep looking at these. Maybe santa will oblige. -
@westernbbq - someone must know you quite well to gift $500 to Williams-Sonoma. Way to make the move.Louisville; Rolling smoke in the neighbourhood. # 38 for the win. Life is too short for light/lite beer! Seems I'm livin in a transitional period.
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Got my Roccbox today which I ordered about 6 weeks ago. Ready to use right of the box. Will try pizza on Sunday.Bucks County, PA
Minimax, XL, Flameboss 200, Roccbox -
Eoin said:@Stormbringer these are made here in the UK. £499 isn't bad against $599 in the US when you consider the 20% VAT is already in the price.
@westernbbq is the $599 plus tax or including? What % do you pay?
I keep looking at these. Maybe santa will oblige. -
lousubcap said:@westernbbq - someone must know you quite well to gift $500 to Williams-Sonoma. Way to make the move.
Now, had i not been the frustrated owner of two uuni ovens, i would have bought a roccbox unit last year. Being pregnant with the uunis , i figured spending cash on roccbox wasnt going to pass the finance committee approval, but if i got it as a gift, well then thats OK
Im not angry at uuni but i am frustrated with how difficult it is to get answers to simple questions. Ill admit i am impatient but i grew tired of the coming soon advertised on uuni webpage with zero answers to questions i asked....
I think the uuni ostensibly appears to be a lower cost alternative to a roccbox, but the frustration level at not being able to obtain things like a gas burner or solid updates on its delivery involve a much higher cost. Maybe they figure it out. I dunno.
Pizzabike in the UK has three uuni and three roccbox units and their reviews indicate roccbox build quality is much higher than uuni.
Im excited to take possession of roxxbox and will post results here.... -
NewbeeMinimax said:Got my Roccbox today which I ordered about 6 weeks ago. Ready to use right of the box. Will try pizza on Sunday.
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Thanks @wsternbbq. Will do.Bucks County, PA
Minimax, XL, Flameboss 200, Roccbox -
Sweet! At first i was taken aback at seeiing it indoors then i realized its no different than a gas oven!
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Yes. It's in the garage for the winters. I will take all the precautions when lighting it up--move it away from the wall, open windows for adequate oxygen, have fire extinguisher ready, not leave unattended etc. Will not use wood but gas only when using indoors. Am excited about my first cook. Have dough ready for Neapolitan pizza in the freeze.Bucks County, PA
Minimax, XL, Flameboss 200, Roccbox -
In AZ we pretty much cook year round...yes even in summer when it is brutally hot outside. Summer nighttime pool parties with great food are awesome... but between now and next june, i am cooking outside pretty much 3x a week, sometimes more. Next tues i make a bge turkeynfor office, then smoke 3 birds on thurs for thanksgiving, then bbq for college football game on saturday and then on sunday pizza party at az cards jax jag game with the roccbox.....should be a great time!
Oh yeah this weekend i finally will get smobot fired up to test it out.... -
NewbeeMinimax said:Yes. It's in the garage for the winters. I will take all the precautions when lighting it up--move it away from the wall, open windows for adequate oxygen, have fire extinguisher ready, not leave unattended etc. Will not use wood but gas only when using indoors. Am excited about my first cook. Have dough ready for Neapolitan pizza in the freeze.
I hate it when I go to the kitchen for food and all I find are ingredients!
MichaelCentral Connecticut -
Will move it outside. Better cold than passed out. Thanks @ CarolinaQBucks County, PA
Minimax, XL, Flameboss 200, Roccbox -
NewbeeMinimax said:Will move it outside. Better cold than passed out. Thanks @ CarolinaQ
I hate it when I go to the kitchen for food and all I find are ingredients!
MichaelCentral Connecticut -
Carolina Q said:NewbeeMinimax said:Will move it outside. Better cold than passed out. Thanks @ CarolinaQ
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Carolina Q said:NewbeeMinimax said:Yes. It's in the garage for the winters. I will take all the precautions when lighting it up--move it away from the wall, open windows for adequate oxygen, have fire extinguisher ready, not leave unattended etc. Will not use wood but gas only when using indoors. Am excited about my first cook. Have dough ready for Neapolitan pizza in the freeze.
Anyone concerned about using a gas burner Blackstone or Roccbox indoors should just buy a CO detector and keep it nearby just to ease their minds.
“Reality is that which, when you stop believing in it, doesn't go away.” ― Philip K. Diçk -
Eoin said:@Stormbringer these are made here in the UK. £499 isn't bad against $599 in the US when you consider the 20% VAT is already in the price.
@westernbbq is the $599 plus tax or including? What % do you pay?
I keep looking at these. Maybe santa will oblige.
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| Cooking and blogging with a Large and Minimax in deepest, darkest England-shire
| My food blog ... BGE and other stuff ... http://www.thecooksdigest.com
----------------------------------------------------------------------- -
HeavyG said:Carolina Q said:NewbeeMinimax said:Yes. It's in the garage for the winters. I will take all the precautions when lighting it up--move it away from the wall, open windows for adequate oxygen, have fire extinguisher ready, not leave unattended etc. Will not use wood but gas only when using indoors. Am excited about my first cook. Have dough ready for Neapolitan pizza in the freeze.
Anyone concerned about using a gas burner Blackstone or Roccbox indoors should just buy a CO detector and keep it nearby just to ease their minds.
I have cooked (a few times) on my Mini and Smokey Joe in my fireplace. Figured a fireplace was designed for fire and mine has always drawn well. No CO detector, didn't die. But decided I was tempting fate so I stopped.I hate it when I go to the kitchen for food and all I find are ingredients!
MichaelCentral Connecticut -
Carolina Q said:HeavyG said:Carolina Q said:NewbeeMinimax said:Yes. It's in the garage for the winters. I will take all the precautions when lighting it up--move it away from the wall, open windows for adequate oxygen, have fire extinguisher ready, not leave unattended etc. Will not use wood but gas only when using indoors. Am excited about my first cook. Have dough ready for Neapolitan pizza in the freeze.
Anyone concerned about using a gas burner Blackstone or Roccbox indoors should just buy a CO detector and keep it nearby just to ease their minds.
I have cooked (a few times) on my Mini and Smokey Joe in my fireplace. Figured a fireplace was designed for fire and mine has always drawn well. No CO detector, didn't die. But decided I was tempting fate so I stopped.
The combustion byproducts of natural gas and propane are essentially the same - mostly CO2 and H2O.
Lot of manufacturers put all kinds of warnings on their products. Doesn't mean those concerns aren't valid, they likely are, but they are there in large part due to liability concerns because we all know most people never bother to RTFM anyway.
As long as one understands the risks and takes steps to address the risks (and using a $20 CO detector is a no brainer) occasionally running a gas griddle or Roccbox in your house or garage is far less likely to be a source of your demise than your daily drive to the office.
“Reality is that which, when you stop believing in it, doesn't go away.” ― Philip K. Diçk -
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ROCCBOX ARRIVED TODAY. the only thing i can say is WOW! Sturdy feeling unit, it is heavy and all components have the feel of high quality. Ill see if i can fire it up tomorrow or friday and snap some picta
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