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FireCraft

2

Comments

  • Mattman3969
    Mattman3969 Posts: 10,458
    DoubleEgger said:
    Snowman is headed to Cali loaded with some Missouri prime. 


    Where's the Bandit?

    -----------------------------------------

    analyze adapt overcome

    2008 -Large BGE. 2013- Small BGE and 2015 - Mini. Henderson, Ky.
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  • Markarm4119
    Markarm4119 Posts: 526
    Just bought my first bag of Rockwood at S&S Ace in Buford(20%) coupon. I am interested to taste the difference from RO.
    LBGE, and just enough knowledge and gadgets to be dangerous .
    Buford,Ga.
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  • DoubleEgger
    DoubleEgger Posts: 19,175
    Mattman3969 said:
    DoubleEgger said:
    Snowman is headed to Cali loaded with some Missouri prime. 


    Where's the Bandit?

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  • DMW
    DMW Posts: 13,836
    THEBuckeye said:
    @stlcharcoal Sorry, need to update my info. We've moved back to Columbus, Ohio. The only ACE carrying it is 45 minutes away. 
    I'm sorry, feel bad for you. I spent 22 hours in Ohio a couple weeks ago. And that was 22 hours too long. Granted, that was Cincinnati, not Columbus.
    They/Them
    Morgantown, PA

    XL BGE - S BGE - KJ Jr - HB Legacy - BS Pizza Oven - 30" Firepit - King Kooker Fryer -  PR72T - WSJ - BS 17" Griddle - XXL BGE  - BS SS36" Griddle - 2 Burner Gasser - Pellet Smoker
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  • Coldspring
    Coldspring Posts: 11
    Most things I buy the label says contains xx known to to cause cancer in CA, I assume that those of us who do not live there are safe.
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  • 510BG
    510BG Posts: 189
    edited November 2017
    @stlcharcoal called a local acehardware in CA today and rockwood is still showing up as a restricted item unable to order. 
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  • stlcharcoal
    stlcharcoal Posts: 4,759
    510BG said:
    @stlcharcoal called a local acehardware in CA today and rockwood is still showing up as a restricted item unable to order. 

    It hasn't shipped yet.  Leaves on Tuesday, then once it rolls into their warehouse it will be available for ordering.  
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  • bgebrent
    bgebrent Posts: 19,636
    Ozzie_Isaac said:
    stlcharcoal said:
    HeavyG said:

    You are going to just be using the same "Cali label"  bag now for all Rockwood right?
    Yeah, too risky not to do that.  So everyone else in the US now has fair warning on a THIRD label, that carbon monoxide can 'eff them up.
    Can I get non-Cali compliant lump? All the Cali stuff causes cancer.
    Piling on. =)
    Sandy Springs & Dawsonville Ga
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  • stompbox
    stompbox Posts: 729
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
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  • bgebrent
    bgebrent Posts: 19,636
    edited November 2017
    stompbox said:
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
    That sucks for sure.  Ping @stlcharcoal and perhaps he can help.  I'd bet on it.
    Sandy Springs & Dawsonville Ga
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  • stompbox
    stompbox Posts: 729
    edited November 2017
    bgebrent said:
    stompbox said:
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
    That sucks for sure.  Ping @stlcharcoal and perhaps he can help.  I'd bet on it.
    I hope so.... I just went to firecraft thinking maybe I will waste my GC by finally buy the amazin smoke stuff for cold smokes, nope that is gone too.   Did a search for rubs and sauce, only one search result, no dizzy pig, no nothing.  When did this happen?  Terrible.
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  • bgebrent
    bgebrent Posts: 19,636
    stompbox said:
    bgebrent said:
    stompbox said:
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
    That sucks for sure.  Ping @stlcharcoal and perhaps he can help.  I'd bet on it.
    I hope so.... I just went to firecraft thinking maybe I will waste my GC by finally buy the amazin smoke stuff for cold smokes, nope that is gone too.   Did a search for rubs and sauce, only one search result, no dizzy pig, no nothing.  When did this happen?  Terrible.
    Last 60 days.  
    Sandy Springs & Dawsonville Ga
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  • stlcharcoal
    stlcharcoal Posts: 4,759
    bgebrent said:
    stompbox said:
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
    That sucks for sure.  Ping @stlcharcoal and perhaps he can help.  I'd bet on it.
    @stompbox

    Nothing we can do with their gift card but you should call them.  Just because you're not seeing anything on the website doesn't mean it's all gone.  If nothing else might be able to get some jeep parts.  Call them.....really good people there.
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  • bgebrent
    bgebrent Posts: 19,636
    stlcharcoal said:
    bgebrent said:
    stompbox said:
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
    That sucks for sure.  Ping @stlcharcoal and perhaps he can help.  I'd bet on it.
    @stompbox

    Nothing we can do with their gift card but you should call them.  Just because you're not seeing anything on the website doesn't mean it's all gone.  If nothing else might be able to get some jeep parts.  Call them.....really good people there.
    Thanks for staying involved.
    Sandy Springs & Dawsonville Ga
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  • stompbox
    stompbox Posts: 729
    edited November 2017
    stlcharcoal said:
    bgebrent said:
    stompbox said:
    Wow, I didn’t know this. I have $100 GC for there that I planned on getting RW with.  Crap..... now what to get?
    That sucks for sure.  Ping @stlcharcoal and perhaps he can help.  I'd bet on it.
    @stompbox

    Nothing we can do with their gift card but you should call them.  Just because you're not seeing anything on the website doesn't mean it's all gone.  If nothing else might be able to get some jeep parts.  Call them.....really good people there.
    Will do.  I am close enough (2 hours-ish) that I can take a trip there even.  IF they have something I am interested in.  Customer service had always been great in the past, as long as they did not cut them as well....
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,676
    Is Firecraft going under or switching to a different niche demographic?

    I would rather light a candle than curse your darkness.

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  • DoubleEgger
    DoubleEgger Posts: 19,175
    Ozzie_Isaac said:
    Is Firecraft going under or switching to a different niche demographic?
    Because they stopped selling one product? 
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  • stlcharcoal
    stlcharcoal Posts: 4,759
    DoubleEgger said:
    Ozzie_Isaac said:
    Is Firecraft going under or switching to a different niche demographic?
    Because they stopped selling one product? 
    Look at their website, you can see switchover to the new approach.  They're no longer a retail outlet, they're a pellet smoker brand with direct sales.
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  • DoubleEgger
    DoubleEgger Posts: 19,175
    stlcharcoal said:
    DoubleEgger said:
    Ozzie_Isaac said:
    Is Firecraft going under or switching to a different niche demographic?
    Because they stopped selling one product? 
    Look at their website, you can see switchover to the new approach.  They're no longer a retail outlet, they're a pellet smoker brand with direct sales.
    Interesting. Never a good idea to put all of your pellets into one basket...
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  • stlcharcoal
    stlcharcoal Posts: 4,759
    DoubleEgger said:
    stlcharcoal said:
    DoubleEgger said:
    Ozzie_Isaac said:
    Is Firecraft going under or switching to a different niche demographic?
    Because they stopped selling one product? 
    Look at their website, you can see switchover to the new approach.  They're no longer a retail outlet, they're a pellet smoker brand with direct sales.
    Interesting. Never a good idea to put all of your pellets into one basket...
    Or maybe it is a good idea......you never know what someone's end game is.
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  • Ozzie_Isaac
    Ozzie_Isaac Posts: 21,676
    DoubleEgger said:
    Ozzie_Isaac said:
    Is Firecraft going under or switching to a different niche demographic?
    Because they stopped selling one product? 
    They stopped every non-pellet grill product.  It is like a whole new company with same domain name.

    I would rather light a candle than curse your darkness.

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  • SoCal_Griller
    SoCal_Griller Posts: 516
    edited November 2017
    stlcharcoal said:
    SoCal_Griller said:
    Looking forward to ordering on line for So Cal!  No Ace near me.

    You can try this one....not called Ace, but they source from their warehouse:

    http://www.acehardware.com/mystore/index.jsp?store=08529



    I know the place, didn't realize they had a relationship with ACE.  Thanks for the tip!
    Simi Valley, California
    LBGE, PBC, Annova, SMOBot
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  • Legume
    Legume Posts: 15,936
    Don’t pellets really just smolder though, not really fire?
    THANK YOU FOR YOUR ATTENTION TO THIS MATTER
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  • lousubcap
    lousubcap Posts: 36,798
    @Legume- the oxygen starved fire is how the BGE runs as well especially to get the long duration run times.  No pellet experience so I can't directly compare.  
    Louisville; Rolling smoke in the neighbourhood.  Life is too short for light/lite beer!  Seems I'm livin in a transitional period. CHEETO (aka Agent Orange) makes Nixon look like a saint.  
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  • SoCal_Griller
    SoCal_Griller Posts: 516
    @Legume From Wikipedia:

    The grills are electric and controlled by a simple three-position switch. Like the pelletstove, a rotating auger feeds pellets from the hopper to the fire pot, where they are lit by an igniter rod. A fan then stokes the fire and distributed heat and smoke throughout the grill.

    I think your right for something like the Amazin Smoker.  The pellets just smolder and give off good smoke with little heat.  The pellet grills use a fan to then stoke the fire.

    My brother and nephew have pellet grills and really like them.  I have never used one myself.
    Simi Valley, California
    LBGE, PBC, Annova, SMOBot
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  • Legume
    Legume Posts: 15,936
    Ozzie_Isaac said:
    Legume said:
    Don’t pellets really just smolder though, not really fire?
    Smoldercraft doesn't have the same ring to it.
    Bingo.
    THANK YOU FOR YOUR ATTENTION TO THIS MATTER
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  • stompbox
    stompbox Posts: 729
    edited November 2017
    They didn’t reply to my email today so I just called them, the message says I have reached them after hours and that they are open 9am-9pm....  it is just after 6pm.
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  • blasting
    blasting Posts: 6,262

    Like most here, I've bought my share from Firecraft.  They messed up once pretty bad, and that's where you find out the measure of a company.  They handled it, and made it right.  They seem like a good company.

    That said,  a complete change in product is like starting out all over again.  I trust they had a good reason for this shift, and wish them all the best.  

    Phoenix 
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  • stlcharcoal
    stlcharcoal Posts: 4,759
    stompbox said:
    They didn’t reply to my email today so I just called them, the message says I have reached them after hours and that they are open 9am-9pm....  it is just after 6pm.
    Give them a try tomorrow during the day.  If that doesn't work, I'll get you in touch with who you need to talk to.
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